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Agent Ratings for Tom Creeden

Tom Creeden
(123 reviews)
Overall star rating: 4.8
Past 3 months: N/A
Closed clients: 4.8
Ratings Breakdown:
5 stars 
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1 stars 

Showing All Reviews (123) Show only:  5 stars| 4 stars| 3 stars| 2 stars| 1 star| show all

Home buyer in Boxborough
As expected things were quite confused to us as first home buyers, but Tom has done a great job providing us useful information and made it easy to follow. If you are looking for someone who will not only show the property but also help walk through the complicated process and keep you aware of any possible issue to his knowledge, Tom is a perfect agent to work with.
Home buyer in Worceser
I found Tom a pleasure to work with. I was very impressed with both his knowledge and his ability to always show me strong prospects for what I was seeking. Once you meet Tom and he gains an understanding of what you are looking for, I found him to be one of the best I have worked with.
Condo buyer in WILUBERHAM
Tom is a through professional with great sense of responsibility . Our experience whith him was great. He doesn't push you into making discussions and guides his clientele with great compassion. We had experience with othe realtors in the field, when we compare our experiences Tom out scores than by leaps. Karishma & Rohit.
Home buyer in Southbridge
Tom was absolutely awesome He stood by me through the entire process which was difficult with the obstacles with the bank to lender issues. Tom was always there to answer any questions or problems. I also want to point out toms reliability as well as availability whenever I needed something he was there. Though this was my first time purchasing a home the overall experience was great. I will be recommending tom to anyone i know looking to purchase a home and i will also be looking forward to working with Tom on my next property. Thanks again Tom for all your hard work and dedication to my purchase it was greatly appreciated. I look forward to working with you in the future.
Home buyer in Holden
Tom's is one of the best agent that I had the pleasure worked with. He is dedicated, hard-working and his level of professionalism and knowledge on the subject matter is un-parallel. He is on time if not early for each and every single one of the showings that were scheduled. I can not recommend him enough to anyone who are looking to purchase a house.
Home seller in Southbridge
It was a pleasure working with Tom again. This was our second time working with Tom and we'll have no problem calling him in the future if we need to. He helped us with the purchase of our first and second home and he also sold our first home. Tom goes out of his way to make his buyer/seller feel comfortable. I highly recommend Tom, he's a great guy.
No review submitted
Home buyer in worcester
Tom was great in taking the time in reviewing the properties I was interested and made his time flexiable to meet. From putting an offer in place to the closing - he was there with any questions and assumptions I had.
Home buyer in Holden
Thank You Tom for your superior job for helping us to find a home of our needs.It was such a great pleasure working with You and You was with us + 100%. We wish You all the best for your future and keep up the good job that you should be proud of! Sincerely: Mike and Margit Henschel
Home buyer in Worcester
We have worked with Tom on and off for the past 5yrs. so when it came time to finally purchasing our first and only home we went with Tom. His constant attention and extreme professionalism kept us completely informed and at ease thru the whole process. We wouldn't consider ever using anyone else for the sale of our uncle's home in the near future.
Home seller in Shrewsbury
Tom was both our buyers's and seller's agent when we sold our house. Tom's service throughout the process was outstanding and he was ready to help at a moment's notice. The biggest USP of Tom is that he does not pressure you into making decisions and apart from the usual realty stuff that he is supposed to take care of, it is the small things he does that makes the already difficult process easier to go thgough.. I would strongly recommend Tom to any of my friends. Pravin
Tom was helpful during the purchase of our new home. He was patient with us in scheduling multiple visits to the new home. He is very professional and great to work with.
Condo buyer in Jefferson
I just purchased my first home and Tom was very helpful in explaining the process to me. He was also prompt with responding to e-mails and phone calls.
Home buyer in Shrewsbury
It was great pleasure to work with Tom and he helped us on every step. His great experience in this field and diligence helped us in every aspect in this entire home buying process. We would definitely recommend Tom to our friends.
Townhome seller in Stow
Tom did an excellent job for us with the sale of our condo. Besides the normal tasks of a realtor he took care of the many unanticipated issues that popped up because of our remote location (we live in Florida in the winter and our condo was located in Massachusetts).
Condo buyer in Westborough
It has been an enjoyable experience working with Tom. We are from out of state and were unfamiliar with all of the ins and outs of Massachusetts real estate. Tom pretty much took care of everything and kept us in the loop at all times while never once pressuring or badgering us. I would highly recommend him to anyone who asked.
Home buyer in Worcester
Tom has been the biggest help to me throughout this process. From day one he has given me the best advice and answers from both a professional level and as if we were friends. He was very thorough when looking into homes with me, he communicated with me immediately as things began happening. He recommended people for me to talk to. He negotiated great deals for me, made things as easy and convenient for me as possible. He was really so helpful and patient especially for me being a first time homebuyer. He explained everything so there were never any surprises. I couldn't have asked for anyone better by my side, he truly exceeded my expectations.
Condo buyer in Newton
After one year of helping us find our home, we feel like Tom is family. We couldn't have been happier with his commitment and helpfulness. We found our home recently and are finally getting settled. We are a professional couple that live in the city and don't own a car (we use ZipCar) so getting to many open houses can be troublesome at times. At times, Tom would help us by driving us to open houses and dropping back off. He was always responsive and timely with communication and goes out of his way to be helpful through the entire process all the way to closing. Tom is sincere and we always felt like he had our best interests in mind. After a year of working with him, we feel like we know him well and I would recommend Tom to any of my own family. You can't go wrong with his help.
Home buyer in Shrewsbury
Tom is best in his business. He has great patience, understanding of client needs, great knowledge of houses. We were really happy to have him as our agent and will highly recommend him to our friends.
Home buyer in Ayer
Tom has vast knowledge of every intricate aspect of home buying starting from understanding the buyers' needs to closing on the house. He would walk us through each and every corner of the house and explain in detail the positives and negatives of the property. His explanation of these details definitely elevated us from an amateur home buyer and most importantly, saved us from incurring surprise costs after we bought the property. He has contacts to people you would need in the process of buying the property and they turned out to be the best in business for us. He was on top of everything from the start and was always available at our schedule. We would highly recommend him to anyone who would like to have a great/pleasant experience in buying their dream home.
Home buyer in Ware
Tom, was very patient and understanding when helping us find our perfect home. I am glad we found him, and will recommend him to others.
Home buyer in Dudley
As a single mom buying my first home, I knew I had to be careful not to be taken advantage of when it came to determining the best house for my family. I told Tom what I was looking for in terms of price range and necessities in a house. I gave Tom some examples of what I was looking for and he added to that list others he thought would work and pointed me away from those he thought would be wrong for me, explaining in detail why and not pressuring me but still allowing me to make my own choices. Tom would help at each property by pointing out potential problems and the cost of the solutions, as well as positive points. He also worked with my schedule very well. When I found the property I knew should be my new home, Tom was there every step of the way to guide me through those tricky negotiating points and I am very happy with the outcome. Tom helped arrange the inspection, at my request pointed me to a good real estate law firm and was there to validate the final inspection for the work that needed to be finished. Tom knew what was needed for the closing and made sure everything was in place, including arranging to meet the seller to pick up the keys to the house. I very much enjoyed working with Tom. I found his advice sound, his manner engaging and he was full of information I needed to make the correct choice. He returned calls and emails promptly and was very responsive to requests. If asked if there was an area in which Tom could improve, I can honestly say that in my experience with him I can not think of a single area of improvement. Obviously, I highly recommend Tom to anyone looking for a real estate. I know I'm glad he was on my side.
Condo buyer in Boylston
No review submitted
Condo buyer in Andover
Tom is always on top of everything. He knows what is the most important thing to look at the house in a way that fits the buyer. He is absolutely not the type that just sells property. He cares about what the buyer feels and is always willing to help buyer find exactly what they want. We will absolutely recommend him to other potential buyer. If we would buy another house in the future, we would definitely go for him.
Home buyer in Waltham
Tom provided excellent service for us. We give him our highest recommendation for incredibly responsive communication, active involvement and thoughtful suggestions throughout the entire process for us first time house hunters. He skillfully gets to know his clients' needs and wishes and matches his style and the search accordingly. We were completely satisfied - full Five star rating!
Home buyer in Marlborough
This was my first time buying a home. Tom completely walked me through the whole process explaining each next step in detail. The best part about working with Tom was he put my best interest infront of making a sale. Tom would point out certain features to me that would be good to have in a home. Tom also pointed out issued with some of the homes IE: One home had major burn marks all over the main supports. When we finally found The One I was 110% confident that Tom would put any of his family in that home as well. It was an absolute pleasure and I hope he is still in the realty business when I go to buy another home in the future.
Home buyer in Grafton
I always knew Tom was on my side. He never tried to hurry and make a sale. He wanted me and my family to find the right home for us....I felt llike Tom was my friend.
Home buyer in Worcester
No review submitted
Home buyer in Holden
Tom was an amazing agent. He was able to show us every home we requested (and it was quite a few). He also provided real estate guidance where we needed it, in an area of the country new to us, to help us find find the right home for our young family, at the right price. He kept in touch throughout the process, and made sure we we happy every step of the way. Right down to suggestions of how to build what we need, even the small things the builder didn't think of. We cannot thank him enough!!
Home buyer in Dedham
Tom made himself available regularly. He answered questions honestly and found out answers he didn't know immediately. He explained different options in the process clearly and was never impatient.
Home buyer in Webster
No review submitted
Home buyer in Princeton
If we could rate Tom higher in this survey we would. We worked with Tom for two years. He was always extremely patient with us and above all else honest about every home we looked at. We felt like he truly had our best interest in mind. Not only was he very knowledgeable about the houses and areas we looked at, but he also guided us through a very confusing closing process. Tom was with us every step of the way, answered any question we had and always got back to us quickly. We had a great asset on our side with Tom as our agent. We were very lucky to get to work with him.
Home buyer in Worcester
No review submitted
Home buyer in Sturbridge
No review submitted
Townhome buyer in Brighton
No review submitted
Home buyer in Littleton
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Condo buyer in Boxborough
No review submitted
Condo buyer in Newton
Honest and knowledgeable, Tom is an absolutely wonderful realtor to work with. He has good instincts -- everything he predicted came true -- and can understand buyers' needs and preferences quickly. And he has a good eye for what to look for in a property and when one should walk away. When things got a bit dicey with the seller's realtor, he stood up for us and served as an advocate when it counted. In short, he was always looking out for our best interests. We based our decision to go with Tom solely on Zip's clients' remarks, and everything was true. He proved to be easy to work with and patient, and cares deeply about his clients and his work. We wholeheartedly recommend Tom.
Condo buyer in Somerville
Reviewer has chosen to keep review private
Home buyer in Worcester
No review submitted
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Home buyer in Oxford
No review submitted
Home buyer in Millis
No review submitted
Home buyer in Leicester
Tom Creeden helped us out from beginning to end. We literally would not own the house of our dreams if it wasn't for Tom's knowledge, advice, and advocating for us every single step of the process from purchase & sale to switching from a mortgage company to a bank... He always followed up by e-mail, phone calls... He was there for the final walk through & at the closing. I've been looking for properties on his website for the past 10 years & when I saw this house & requested to see it he was not only accommodating to show us the property at a minutes notice, but informed me that the property would be sold within 2 days, he was right. He's honest & really went to bat for us. I can't say enough good things about him. I will continue to recommend his services to anyone who wants to buy or sell a house. He's truly one of a kind. We can't thank him enough.
Townhome buyer in Waltham
No review submitted
Home buyer in Wayland
Tom was always very responsive and treated us like we were family. He was very patient with us finding just the right home. His expertise in real estate and general know how about town laws/planning boards was invaluable.
Home buyer in Northbridge
Tom did a great job setting up viewings, communicating with the seller's agent, and he made a negotiating process with little wiggle room very flexible.
Home buyer in Worcester
Tom provided excellent service and I can attribute our luck in finding our perfect house under time constraints to his willingness to weed through the houses and schedule visits on a timelly basis.
Home buyer in Sturbridge
Tom was knowledgeable and was a great agent! After visiting several other houses, he quickly determined the types of houses that I liked. Tom ended up suggesting a house that I had at first overlooked because the pictures weren't representative of the house. I ended up buying that house thanks to Tom - I'm truely appreciative of this, as I love the house!
Home seller in Charlton
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Home buyer in Dedham
Our transaction could not have gone as smoothly or as successfully as it did without Tom on our side. From the beginning Tom made us feel at ease; he came across as very trustworthy and honest. At no time did we feel pressure from him, and at every point it felt that he had our best interests in mind. His knowledge in the field was apparent. His expertise guided us through the process, and his strengths in negotiation were the key element in us finding our home in our price range. We would recommend Tom to anybody who is in the market to buy.
Home buyer in Hopkinton
As a first time hom-buyer, I appreciated Tom's patience, support and honesty throughout the process. I always felt Tom was looking out for my best interest and it made a daunting process comfortable and enjoyable.
Home buyer in Uxbridge
Tom C is honest and sincere. We came across Tom by chance and glad we did it. He tells good and bad about not only the house you want to look but also tells about the area, location and schools so that you can sit and evaluate what is right and wrong! We strongly recommend Tom Creeden!
Condo buyer in Allston
No review submitted
Home buyer in Littleton
Tom was very helpful from start to finish. We were first time buyers, so we gave him a list of points our house and location should satisfy. He explained us in details of home search and purchase process, step by step, and recommended a few towns which might satisfy our taste. We ended up buying fourth house visited with Tom, and are completely happy with the purchase. Polite, always on time, responsive to each call, question and request, he values both his own time and time of a client. Could not recommend more. Would work with him again.
Home buyer in Worcester
Reviewer has chosen to keep review private
Home buyer in Sharon
I found Tom from ZipRealty webpage. It's a random pick, but the best one I made, and I feel so lucky to have Tom! Our house hunting started from spring 2008. In last 14 months or so, Tom showed us close to 100 houses. He is so nice, knowledgeable and helpful. He has provided excellent professional service which let us find a satisfied house in Boston, and also made him a good friend of my family. I'll recommend ZipRealty to my friends simply because you are an outstanding company and have the very best agents like Tom!
Home buyer in Maynard
I felt that Tom was really working for my best interests. I felt like he was tyring to put me in the right house as opposed to just getting a sale out of me. I am very happy with the outcome!
Home buyer in Millis
No review submitted
Condo buyer in Walpole
Working with Tom was a pleasure. I had previously worked with many different agents, but Tom was by far the best. He was always available for me, answered all my question, showed me as many homes as I wanted, was patient and honest with his opinions. I would definitely recommend him.
Condo buyer in Natick
As a first time home buyer, I feel that Tom really looks out for me!
Condo seller in Ashland
No review submitted
Home buyer in Medway
Tom constantly went above and beyond to assist us with the purchase. He would meet us for showings any day at any time, even coming through a snowstorm once to meet us. He was knowledgeable, experienced, and answered all questions effectively. A real stand-up guy who Zip should be proud of to have working for them.
Home seller in Southbridge
No review submitted
Home buyer in Leicester
No review submitted
Home buyer in Southbridge
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Condo buyer in Boston
No review submitted
Home buyer in Spencer
He was dedicated to finding me a home. He was very patient and informative. It was a pleasure working with him.
Home buyer in Framingham
Tom was great! He very thorough, and really looked out for our best interest! He was easy to talk too, and we felt cery comfortable with him!
Home buyer in North Brookfield
Tom was a great help throughout the entire process. He was extremely knowledgable and took the time to go over any questions that we had.
Home buyer in Canton
Reviewer has chosen to keep review private
Home buyer in Southbridge
Tom was there for me every step of the way even through the good and the bad news. I would recomend him to my friends.
Home buyer in Worcester
No review submitted
Home buyer in Shirley
No review submitted
Condo buyer in Allston
I am so impressed with Thomas Creedon's wonderful work and great help. I truly appreciate his support and advice for purchasing my condo. Thanks.
Home buyer in Malden
zip realty works with the client to acheive the his/her need.Their commitment towards the client need is fabulous.
Home buyer in East Brookfield
No review submitted
Condo buyer in Brookline
No review submitted
Home buyer in Worcester
No review submitted
Condo buyer in Brookline
Reviewer has chosen to keep review private
Condo buyer in Worcester
Tom was great! He was knowledgeable, got me all the information I needed, and followed up with me on every question. He was personable and professional throughout what turned out to be a long drawn out foreclosure closing. As a first time home buyer, I must say it was nice to have him on my team. I knew that I could trust him implicitly, and that he was helping to find the best home for ME, not just trying to sell real estate.
Home buyer in Uxbridge
No review submitted
Home buyer in Needham
One of the best - never pressured us to make a decision we were not ready for or willing to follow through with. A true professional that emmulates the qualities of a realtor in todays market.
Home buyer in Grafton
Very good agent. Very helpful. Extremely dilegent and customer friendly. Great work TOM CREEDON.
Home buyer in Mendon
Tom was absolutely wonderful to work with, and went above and beyond what we expected from a buyer's agent. He met with us time and time again (often showing us 8-10 homes in one day), always with abundant patience and enthusiasm. He always came prepared with print outs so we could keep track of what houses we'd seen and liked; was readily available to us and always very prompt with responses. We would recommend Tom to anybody and would use him again in the future if we were ever interested in buying again.
Home buyer in Sturbridge
We truly enjoyed working with Tom throughout our whole house searching and buying experience. He was always able to accomadate our needs whether it was looking at a house late at night or being there for the inspection early on a Sunday morning. Tom helped us through the entire process from looking at our first house to the last minute of our closing. We appreciate the enthusiasm, honesty, and vast amount of knowledge that he brought with him every time. He helped us find the house that was right for us and we are very happy we had the opportunity to work with Tom.
Home buyer in Brookline
Tom couldn't have been better. Our search took quite awhile because we were indefinite about when my husband's transfer would occur. He was always patient and charming and helpful. The process was actually fun largely due to Tom's great personality. He understood what I was looking for and never tried to show me inappropriate properties the way so many other agents have done. I really appreciated that he respected my desires and didn't try to push for a quick sale. It wouldn't have worked anyway - I had been working with agents from other agencies that I left due to that sort of sales attitude. Zip Realty has Tom to thank for this sale.
Home buyer in Boylston
Tom is absolutely great. He's easy to work with, easy to reach on the phone and I felt that he genuinely had my best interest at heart.
Home buyer in Franklin
Tom was very patient, always available and he always went an extra mile to answer all our questions. We really couldn't have asked for a better realtor. Thanks for all your help, Tom. We really appreciate it.
Home buyer in Newton
Very professional, knowledgable, friendly, and efficient
Home buyer in Worcester
Tom was always on top of developments and provided a very engaged service.
Home buyer in Newton
We stumbled across Tom by luck. We requested to see a house via the Ziprealty website and Tom was there when we showed up. He immediately impressed us with his knowledge of homes and zoning rules and regulations. Throughout our 6 month search for our home, Tom continued to emphasize that you can't rush buying a home. He was committed to working with us even after we had visited 40+ homes and reviewed hundreds on line. Tom understood our needs and requirements well enough, that when the house we eventually purchased came onto the MLS he immediately called me so we could be one of the first to look at it. I have and will continue to recommend Tom to anyone who is looking for a home.
Land buyer in Newton
Tom was wonderful. We never felt pressured by Tom. He was very patient, and showed us homes until we found exactly what we wanted.
Home buyer in Barre
Tom did an excellent job explaining everything to us. We love the fact that he never lead us to believe anything that was not possible. His straight forward additude was appreciated. He made it his top priority to make sure exactly what each house was going to need or even if it was worth it. Tom is a great guy and I recommend him to any one that mentions that they are thinking about buying a house. Megan Cleveland
Home buyer in South Barre
No review submitted
Land buyer in Stow
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Home buyer in Arlington
Tom was very good agent to work with. He is very efficient and very helpfull. He always resposded very quikly to phone calls. Thanks
Home buyer in Grafton
No review submitted
Home buyer in Dudley
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Home buyer in Groton
Tom was terrific. he had said he was in the business of matching people to homes and he did just that for us ... we are first time homebuyers - and Tom shared with us his experience with homebuilding - what to look out for, what's good quality - what's less so. we learned a lot and it was a joy. further - we both work full-time and tom accommodated our busy schedules exquisitely. I highly recommend Tom Creeden. He puts customer service first.
Home seller in Charlton
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Home buyer in Shrewsbury
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Home buyer in Medway
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Home buyer in Charlton
Tom was always right there when we needed him. I never waited more that 2 hours for a return phone call from Tom and he set up any viewings that we wanted to see within a 24 hour period. We were really impressed with Tom and his expierence.
Home buyer in Hopkinton
We ended up finding all of the listings on our own through the website, however Tom was good about meeting with us whenever we needed.
Home buyer in Westborough
Reviewer has chosen to keep review private
Home buyer in Westborough
No review submitted
Home buyer in Southbridge
No review submitted
Home buyer in Carlisle
Tom was a pleasure to work with and was very flexible with his schedule. He also provided great statistical info (comps, etc.), which was very helpful in the purchase process.
Home buyer in Auburn
The only frustrating part of the website is that there is no indication of the status of a house. Some webites will have an icon noting if the house is under contract, pending an inspection or mortgage.
Home buyer in Ashland
No review submitted
Home buyer in Acton
He's very good, always available, energetic.
Home buyer in Ayer
Tom was extremely kind and available to my husband and I. He was able to answer our questions and appreciated our likes and dislikes. He went above and beyond our (pretty high already!) expectations. A very friendly man.
Condo seller in Worcester
Tom has been trustworthy and honest...good man.
Home buyer in Westford
Tom is a great guy. He is very helpful and follows very promptly with the buyers need. I appreciate his support in helping me buying a house.
Home buyer in Worcester
Tom was very good in responding to my needs, He did his job honestly. I would say that Tom is as good as a real estate agent can be. I would choose Tom and ZipRealty again.
Home buyer in Chestnut Hill
1. offer letter signing was made abruptly fast leaving no time for us, being first time owners, to critically appreciate the estate against market value. Initially, it was said that making a preliminary offer wouldn't be binding to explore more but the realtor went out of sight, throwing us in complete discomfort for seeing more apartment. Our ignorance was our fault. 2. Suggested offer price according to our realtor agent was very high, while an actual offer made by us, that was lower by more than 20 grand than realtor's suggested price, went thru a glide to acceptance. Price hype by seller is understandable, but the advise to accept this price endorsing it to be the actual market value was not expected from an experienced realtor.
Home buyer in Watertown
As a first time home buyer Tom was excellent in providing both evaluations on potential properties as well guidance on the purchase process.
Home buyer in Grafton
Tom was an excellent source of information...reliable and more important trustworthy
Condo seller in Marlborough
No review submitted
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Home buyer in Warren
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Home buyer in Westborough
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Home buyer in Berkley
No review submitted
Home buyer in Worcester
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Home buyer in Spencer
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Home buyer in Harvard
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