We were delighted to work with Ian. We have bought several homes over the years, but this recent condo purchase proved to be very different. We purchased for our son who lives in Oakland...we live on the east coast. Our son initially went to see a couple condos with Ian and they exchanged some emails and other views online. Our son found one he liked and went forward with the purchase process. Halfway through he suffered a serious accident and had to rush to CA. We decided to stop the process immediately as our son was in very critical condition. Ian went the extra mile and explained all to the seller and we were able to obtain a full refund of the earnest money, etc. Prior to that, Ian negotiated a very good deal for our son and guided all of us through a very intricate and fast moving mortgage landscape. He made sure to keep us well informed at all stages and contacted all parties tirelessly to ensure a smooth outcome. His work was quite admirable. Once our son stabilized, we met with Ian in person and told him that we may be interested in looking again depending on the prognosis.
Well, our son thankfully began to improve rapidly and Ian got to work immediately. He did much of the heavy lifting and vetted out the best prospects for us. We were able to look at a couple condos and decided to place a bid. We did not make the cut and we were disappointed. But Ian stayed with it just in case. Then he happily informed us a short while later that it had now become available again. We were thrilled. Again, Ian went out of his way to provide us with outstanding service and we closed on the condo earlier this week. It is our total pleasure to write this review and we mean every word. I would recommend Ian in a heartbeat to anyone who is looking for a first class real estate buying experience. Ian is someone we came to trust and depend upon without reservation. He performed beyond our expectations, especially given the unusual and challenging circumstances. He is a professional in every sense, and in that regard a great asset to your organization.