My husband and I were relocating to Middlesex County from DC and did not know the area. Additionally, we were first time homebuyers and looking to move somewhere with a community feel. Jeff made this a simple and smooth process with his knowledge of the market and his dedication to his customers. He was very responsive to all emails and always available via telephone, even keeping in contact with us when he was on vacation. He suggested several neighborhoods and sent us properties to view online before we made a trip to area. Once we visited and decided on the home, Jeff walked us through the entire process. He went above and beyond to answer any questions we had regarding making the offer, the inspection, converting our pre-qualification to a full mortgage, and the closing process. We were anxious about purchasing our first home in a state we had never visited, but thankfully, Jeff was there for us every step of the way. Jeff far exceeded all our expectations and helped us to find our dream home.