My girlfriend (then) and I contacted Raymond after seeing the rave reviews and boy, are we glad we did!
After a few days, we decided to (affectionately) refer to him as "雷猛" (lei meng) whenever we texted, which is a play on the name "Raymond", and which means "Might of the Thunder". Raymond was fast, responsive and had great energy.
We eventually found this house we liked. When it came to putting up an offer, Raymond's deep insight and domain knowledge of the market made all the difference. He advised us on a good range of numbers for a "no-regret" offer, which we followed. Lo and behold... we got the house! The insight he brings to the table is priceless.
Ever since, we've upgraded him to "雷神" (lei shen), which means "Thunder God ". So, if you're in this out-of-control, semi-crazy, no-holds-barred Bay Area housing market, you'd want to have the Thunder God on your side and invoke him whenever you need to. Good luck!