Deb definitely went above and beyond her job. We found Deb online just like the way we search for good restaurants on yelp. Deb was ranked very high with all the positive reviews. As first time investors, we really couldnt be happier that we found Deb. Following are the things that I think Deb has been consistently exceeded:
1. Expertise-we all know that the quickest way to know a persons level of knowledge is by asking tons of questions (I didnt do it on purpose. Its just investors do). I couldnt recall the specific questions that Ive asked Deb but I was very impressed every time when I got the response from Deb. Her expertise and timely response makes her really reliable.
2. Timely communication Deb has so many clients at hands but I was amazed by how she was still able to respond to my emails and phone calls in a very timely manner. Its not just about the deliver on time; its the accuracy of her response and the knowledge she has that really makes the whole process smooth.
3. Care this is where I really think Deb went above and beyond. Surprisingly and gladly, Deb has followed up after every process, searching houses to our requirements, showing, putting an offer, inspection, P&S, closing and after closing as well! If we are rich enough to purchase a second investment property, Deb will definitely be our first choice! Thank you Deb!