As relocation clients, we were originally assigned another agent by Zip. It turned out she was headed out of town and since we were on a time constarint, we needed someone available ASAP. We are so glad we got Debra! She was amazing from start to finish. She listened to what we wanted. She communicated in whatever method we needed (call, email,
text) and was always prompt with responses. She also knew a lot about potential issues with properties and informed us about things that could be an issue if/when we were ready to sell. She even helped us make sure our mortgage agent was on top of things so we could close on time (which we likely wouldn't have been without Debra's friendly nudging). She even followed up while she was on vacation to make sure we were happy in our new home. Seriously, I don't think she could have done any better. And that's coming from a couple that has over 40 years combined customer service experience so we're tough critics! She set the bar really high, so if she's not available when we make our next sale/purchase, I don't know what we'll do.