1 Important aspects of our "24-Point Inspected & Certified" home inspection and home warranty program:

The purpose of our "24-Point Inspected & Certified" home inspection and warranty program (the "Program") is to facilitate the marketing and sale of homes listed for sale with ZipRealty, Inc. ("ZipRealty"). An initial home inspection covering twenty-four (24) points (the "Inspection") is intended to provide homeowners with reasonably reliable information about the physical condition of a particular home. The Inspection is not intended to replace any other inspections desired to be obtained by a home buyer, nor does it exempt the homeowner from disclosing to the broker and the buyer any known physical defects or conditions. The Inspection is a limited, visual inspection of apparent conditions in readily and easily accessibly areas that exist at the time of the Inspection and is further limited to those items specified in the Program. Any and all visual problems observed in the Inspection should be discussed with an appropriate contractor, electrician, plumber, HVAC Technician, or other skilled professional. If an inspector identifies a matter as requiring repair or replacement, a home will not pass Inspection, and will not be eligible to participate in the Program, until there is satisfactory proof that such item has been repaired or replaced by a licensed contractor. It is the homeowner's responsibility to repair or replace, as appropriate, if the homeowner desires to participate in the Program. The Program may also involve a typical home warranty (the "Warranty") provided to a new home buyer. The warranty is separate from the Inspection and does not cover all of the Inspected items. The company providing both the Inspection and the Warranty is not owned or controlled by, and is a company separate from ZipRealty. ZipRealty is not a licensed home inspector or a provider of home warranties. The information contained in both the Inspection and the Warranty are not professional opinions, guarantees, or warranties of ZipRealty. A homeowner participating in the Program shall be deemed to understand, and will need to agree, that ZipRealty shall not be liable for any claim based on or related to the Inspection, Warranty, or any aspect thereof, including but not limited to liability for any defects or deficiencies in either the Inspection or in or about the home.

2 Based on statistics from ZipRealty.com and Realtor.com