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Agent Ratings for Roy Justice

Roy Justice
Roy Justice

REALTOR® Lic. #01267114

(59 reviews)
Overall star rating: 4.9
Past 3 months: 5.0
Closed clients: 4.9
Ratings Breakdown:
5 stars 
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Showing All Reviews (59) Show only:  5 stars| 4 stars| 3 stars| 2 stars| 1 star| show all

Michael N.
Home buyer in Menifee
Very knowledgeable agent. Extremely helpful with any and all questions or concerns. Took the time to correspond after hours when presented with questions or concerns. Ensured that we were kept up to date at all times. Always has our best interests at the forefront of any inquiries or negotiations with the sellers. I would recommend Royal to a friend or family member.
Michelle J.
Townhome buyer in Santee
Roy was very patient with us as we figured out what type of home we were looking for since we were first time homebuyers. He did his best to look out for us and help us make educated decisions about what kind of home was worth our investment. Also pointed out things about each home we didn't think of to look out for our best interest not just immediately but in the future if and when it comes time to sell and buy a new place. We also had a difficult seller to work with but he was I relentless in looking out for us and doing what had to be done to get the closing handled smoothly. Highly recommend his services.
Response from Roy
It was my privilege to be involved in your first home buying experience. I love helping young couples on their journey to home ownership.
Florin V.
Home buyer in La Mesa
We have enjoyed tremendously working with Royall. He has patiently guided us through the long and complex process of finding and buying a home. He was very accommodating of our difficult schedule and stringent needs. He was always polite, courteous, and professional - yet friendly. Through the entire process we felt that he was on our side. Once we found the home we wanted he showed great focus and attention to detail during the complex process between making the first offer and closing. All in all, it was a great experience, and we'd love to work with him again for our next real estate enterprise.
Response from Roy
Thank you for the kind words
Ronald B.
Home buyer in El Cajon
Royall was phenomenal! Very patient caring and understanding of our needs. His professionalism greatly exceeded our expectations. He took the time to explain things in great detail and was dedicated to our needs. Best realtor in San Diego bar none. We will highly recommend his skills and services to our to friends and family he has earned our trust and made our first time home buyers experience enjoyable.
J. C.
Home buyer in Spring Valley
Royall did an excellent job for me. Royall is very professional and knowledgeable, and you couldn't ask for a nicer, more patient realtor. In a tough market for buyers, Royall was willing to take as much time as necessary for me to find the right place at the right price. I really felt that he cared about me and my needs more than he cared about getting his commission. I reccommend him without reservation. Thanks again for all your help Royall.
Response from Roy
Jamie I enjoyed our excursions out and about looking for the right place for you. It was interesting watching as you figured out what mattered, as you narrowed down your search to specific areas and refined your priorities. I think you bought just the right home for you.
Nasby E.
Home buyer in Jamul
Royall was patient over the last few years meeting me in far away properties across the county without complaining. He helped make wise decisions with me as I weighed pros and cons of each property. He was a watch dog warning me of potential pitfalls of the properties we viewed. He was often the voice of reason. As a single female I valued his professionalism, candor and I always felt safe while touring.
Response from Roy
Eve, you were an extra special delight, always upbeat, always positive, never wavering in your goals of buying the right place for you and Erica. I hope you are both very happy in your new home.
Richard A.
Home seller in El Cajon
Royall, is a very trusted agent. This was demonstrated throughout our process in selling our mother's home in the following ways; 1. Open and honest throughout the entire process 2. Communications was never an issue, in-fact it is his greatest attrubute 3. Calm, patient, great facilitator on issues that could have squashed the deal 4. Deticated to get the best possible buyer for our family 5. His ability to work with difficult circumstances was awesome 6. His knowledge of his business is solid 7. His attention to detail help our family skip over pitfalls that we would have missed 8. Great person, and proffessional that is dedicated to doing his best In our sale, he was a solid member of our family's team to sell this home under very challenging conditions. I highly recommend Royall to anyone wanting the best realtor in San Diego to sell their home.
Response from Roy
Rick, I am glad that it was me you chose to handle this delicate matter as you and your family and I go back to our earliest childhood. It was my highest priority to preserve our friendship and conduct the sale as a professional. I am so glad all went well in the sale of your mother and fathers home.
Christina S.
Home buyer in Spring Valley
I did my homework before choosing a realtor ... and I liked what I read about Royall. My husband and I are first time homebuyers with a smaller budget. We knew buying a home in San Diego would be hard enough, to do it for the first time and with a smaller budget would take patience and dedication. Royall guided us through the whole process. He was quick to respond to emails or phone calls and never found any of my billions of questions silly or annoying. I am SO glad we chose to work with Royall. I strongly suggest you give Royall a chance ... HE IS GREAT! Royall .... THANK YOU! We love our home and are so excited to get all moved in!
Response from Roy
Christina you were GREAT too. Sometimes I get to play a small roll in helping make a families life a little better by helping them buy their first home. It never gets old.
Rody O.
Home buyer in El Cajon
Royall is always on time, never missed a meeting, very helpfull when comes in details and excellent attitude.
Denise W.
Home buyer in San Diego
Royall was amazingly supportive and patient in my search for the perfect home. His honesty, integrity and knowledge of homes and the market were key to instilling confidence and helping me feel comfortable with such a life-changing event. I would not hesitate to recommend him to my friends and family.
Response from Roy
Denise, I should have responded to this sooner, but better late than never, right? Working with you was always the highlight of my Saturday mornings. I am so glad you love your new home and the garden and flowers you like so much.
Jack L.
Home seller in Santee
Thank you !
Previous review from Jack L.
Thank you royall !
Previous review from Jack L.
No review submitted
Previous review from Jack L.
No review submitted
Previous review from Jack L.
No review submitted
Ruben F.
Home buyer in San Diego
Royall, is one of those professional realtor that you can trust, and always keep you well inform on the transaction. We thank him from guiding us from start to finish on our home purchase. We highly recommend him to our friends and others, so they can experienced the excellent service he provides you.
Previous review from Ruben F.
We are very thankful to my officemate Mona and Alton for introducing and referring to us Mr. Royall Justice their realtor. Royall is very professional in dealing and handling his clients. He guide us in our search for a home from start to finish. We are very satisfied of his service and highly recommend him to our friends and co-worker. We wish for more clients and success to him.
Arien D.
Home buyer in El Cajon
Royall made this the best home-buying experience I ever could have imagined. He was available whenever we needed him and was so helpful in finding homes and showing them. He made us feel like our happiness and success in finding a home was his priority. My fiance and I are so happy with our new home and are so thankful that we had Royall to help us find it and make it ours. On top of everything else, he made sure that this house was nothing short of perfect as he negotiated with the sellers and managed to not only get them to fix all of the major concerns, but to RE fix them when his extra, above-and-beyond inspection pointed out that they had not been fixed properly. I fear that had he not been our realtor, we would not have been so fortunate in finding our dream home. Thank you, Royall for everything you did to help us! We are forever grateful!
Response from Roy
Your happiness and success are important to me. Money comes and goes, but the pleasure of seeing your smiles and excitement when I handed you your keys will give me satisfaction for a longtime. I loved being your agent, thank you for that opportunity
Karina G.
Home buyer in Santee
Royall is an outstanding and very professional agent that WILL go the extra mile to ensure the deal is closed and you are in your home. I am very excited to move into our home this weekend and we couldn't have done it without Royall. Whatever hurdles we ran into, he worked with all parties to ensure there were no kinks as to avoid any unwanted stress. It is buying a house, not a car, so you need a realtor who is going to be on your side and look out for your best interests, and that is Royall. Thank you Royall for all your hard work.
Response from Roy
It's easy and fun with great people like you. I loved seeing your smiles when I gave you the keys to your new home. bet you can't wait to swim in your pool.
Kevin B.
Home buyer in El Cajon
Royall has a lot of experience and is very knowledgeable. He was very aggressive with the selling agent in getting them to comply with the terms of the contract. He is not afraid of straight talk. The transaction went extremely smoothly and escrow closed on time, thanks in part to Royall's follow through with us, the sellers, the selling agent, and the escrow company. He has also been helpful after close of escrow in resolving lingering issues.
Jose A.
Home buyer in San Diego
Royall was very knowledgeable and professional throughout my realestate purchase. Mr. Justice was always on time, and was always available to answer all my questions. Overall I'm very pleased and recommend Ziprealty for all of your realestate needs.
Vaudwan H.
Home buyer in San Diego
No review submitted
Home buyer in Santee
No review submitted
Home buyer in El Cajon
No review submitted
Home buyer in El Cajon
No review submitted
V H.
Home buyer in san diego
No review submitted
Previous review from V H.
No review submitted
Christine D.
Home buyer in San Marcos
I was very happy to work with Royall. From the first day that we met, he was not only polite but also became a mentor in walking me through the homebuying process. He was helpful in providing knowledgeable answers to all of my questions before I could even ask them! It was really a pleasure to work with Royall and I would recommend him as an agent and as a friend to anybody!
Home buyer in Santee
No review submitted
Condo buyer in San Diego
Royall was excellent depite the difficulties we faced from a rather challenging seller. He was always there to answer our questions and made our first time buying experience easy and stress-free!
Home buyer in Boulevard
No review submitted
Home buyer in Santee
No review submitted
Desiree v.
Condo buyer in San Diego
Royall Justice was the best real estate agent a new buyer could ask for. His integrity, patience and obvious care and concern for his clients were demonstrated consistently. He carried me through nearly 1.5 years of looking, looking, looking. We finally had success this past week--Eureka! Thanks to Royall, I have a great new condo and an even better new friend!! des
Home buyer in Lakeside
This was a 203k loan and while there were a lot of unforeseen things that came up, Royall was on top of them.
Michael W.
Home buyer in Lakeside
Royall was absolutely FANTASTIC! He was very supportive in showing us houses in many areas so that we could compare values and neighborhoods. We told him what we were interested in up front, and end the end we got exactly what we asked for. We were very confident in his ability to represent us, and trusted him completely. In a tough market, he helped us find the house we were looking for, for a price we were comfortable with. Royall went above and beyond the norm by accommodating us on our time (primarily weekends and evenings), and although we requested to look at many houses, he was responsive and motivated to help us and always kept our best interests and desires in the forefront. I absolutely would recommend Royall to anyone, and we could not be happier.
Jason S.
Home buyer in Santee
I was very happy to have a realtor with such knowledge of the market and with my best interest in mind and not just looking to make a quick buck on what ever came along. Royal was very timed oriented and got back to me the same day when I was interested in a property. I have recomended his service to several friends and co-workers as well as Zip Realty.
Elizabeth B.
Home buyer in Lakeside
Royall was fantastic, he went above and beyond to make sure we were satisfied. He was knowledgable, well versed in the Real Estate field, and laid out realistic expectations for us. Not only were we satisfied, but Royall got us the house of our dreams! I am already recommending him to friends.
Nathan M.
Townhome buyer in Spring Valley
Royall has been the best agent I have ever worked with. Everything was done in a timely manner and his knowledge was excellent. I would highly recomend Royall to any of my friends and family who are intrested in real estate.
Home buyer in Alpine
Royal went above and bayond the normal agent thing.He was very protective of my, very sensitive to my wishes, very helpful throughout the who process. I consider him a friend and would not hesitate to recommend his servicws.
David W.
Home buyer in Chula Vista
Exceptionally responsive!! Regardless of profession, I typically don't see this level of responsiveness. In real estate operations, if your agents don't have speed of response I would find low value in their service. ROYALL JUSTICE, fortunately for me and my family, had the most speed of response in my 25 years of home buying experience (we are in the military) ... especially in this market (this was a short sale), the customer has added anxiety ... well, ROYALL's customer service and rapid response took that issue out of the park ( that is a strong endorsement). We are sincerely pleased that Royall Justice was our Agent and I know you must be proud that he is on the ZipRealty Team! Sincerely Dave and Cathy Watt
Condo buyer in Oceanside
Roy was always looking out for me making sure that everything was taken care of top notch customer service!!
Home buyer in Alpine
Royall had a lot of stamina for my complete reaearch of the Alpine market and was very responsive to my multiple questions.
Condo buyer in San Diego
No review submitted
Home buyer in San Diego
Royall was very flexible and deligent with showing us properties, and his insight and keen observation helped us find a home that was the best value for the price.
Condo buyer in El Cajon
Royall made this experience completly easy for me. I told him what I was looking for and he did the hunting and searching for me. I am so impressed with him that I have encouraged my friends to utilize him. I have every intention of calling him when I am ready to upgrade to a larger home. ~~Nicole
Home buyer in El Cajon
Reviewer has chosen to keep review private
Rachael L.
Condo buyer in El Cajon
-He failed to answer whether or not appliances were included in the transaction. We did not become aware that the fridge and washer/dryer were not staying until our final walk through despite specifically asking him while we looked at the property. This has created an unexpected expense. -He failed to search additional properties when I asked him to after I had concerns about the HOA and wanted to look at all my options -He failed to find out what parking went with the unit -He failed to secure additional information from the HOA/Seller that I requested -He did not explain several parts of the transaction including things that are specific to Californa real estate being fully aware we are new to the state -He failed to tell us we would not be closing when we agreed as per the purchase contract until 2 days before the date, which put us 2 weeks behind -He didn't show us properties in areas we requested telling us that they would just be bad. It seemed that if we wanted to look outside of El Cajon, Santee, or Lakeside he tried to stear us away from those areas. After being in the area longer we have now found areas we would like to live in, but Royall pushed us in different directions -All and all it seemed that after we sinced a purchase agreement his service went down hill -I am very upset about the appliances. I expect that any agent would mention it and ask if we wanted them to be part of the deal even if we didnt' aks, yet I did ask about them and he disregarded it. -He was extremely rude when he finally gave us the keys
Response from Roy
I am sorry I was not able to show you all of the homes you wanted to see. Realtor's are limited by the buyers purchasing ability and type of financing. As much as possible I try to satisfy all of my clients requests such as 2 story town home, with a garage, pet friendly offering VA financing. Only a small percentage of properties available met all of those requirements. As for appliances, they are listed on the Transfer Disclosure Statements so I am not sure how you were not aware of what was included in the property you chose. Yes I was upset when I turned over the keys, we made an appointment to meet at the property and you were two hours late, deliberately I believe to make a statement about being unhappy. So instead of the customary hugs and handshakes I simply placed the keys in your hands and said good luck and good night, We could have had a much better experience if you had not been verbally abusive to just about everyone involved, including the innocent escrow officer who tried to help you. Closing escrow requires prompt attention and providing necessary paperwork to the lender. We could have closed on time had you not refused to cooperate with the lender and provided the info needed about your student loans. I am sorry the experience was not up to my usual standards, I fell short of your expectations.
Home buyer in Jamul
Zip Realty website was the most useful,easy and fast website we found when starting our search. Our realtor was available when we needed with our busy schedules and we found a home quickly. Thank you, we LOVE our new house!
Condo buyer in Lakeside
No review submitted
Home buyer in San Diego
This guy is very pro-active. Gets everything done quickly. Never gets left holding the ball and would never drop the ball. Anticipates problems early. He clearly knows what he is doing. Very friendly and sincerely understands the concerns and worries of his clients. Simply outstanding.
Condo buyer in El Cajon
No review submitted
Elaine S.
Home buyer in San Diego
Due to the great website,knowlegeable agent, and recommended E-loan, this was one of the quickest and smoothest home sales I have ever encounted.
Jereme F.
Home buyer in Lakeside
Royall is a very patient agent. He kept us well informed of what was happening with our house hunting. He always had the "Can Do" attitude. If there was a house that he thought would be a problem house, he let us know. He is very professional and very knowledable. We enjoyed his company while looking for our home.
Francis G.
Condo buyer in Chula Vista
As a first time homebuyer and buying a foreclosed home, Royall made sure that I understood the process and helped me get through it just fine. Definitely will seek out Ziprealty and Royall's services again in the future.
Tammy P.
Condo seller in San Diego
Royall was very helpful and walked us through all the steps in successfully selling our property.
Previous review from Tammy P.
Royall guided us through the process, answered our questions and calmed our anxieties. He was extremely helpful during this whole transaction.
Home buyer in El Cajon
We looked for quite a while and he was very patient not pushy which I appreciated. He was very through.
Condo buyer in San Diego
Royall was completely thorough, upfront, and persistent on helping us secure our first home. He was a pleasure to work with and look forward to his help in the future. I highly recommend him for the purchase of your next home. Thank you Royall!
Home buyer in San Diego
Royall went out of his way to accommodate us because of our special needs. One of us is handicapped and he made every step as comfortable and easy as possible. Thanks to a good agent we now have our dream home.
Brent K.
Home buyer in Oceanside
No review submitted
Rogelio C.
Home buyer in San Ysidro
No review submitted
Home buyer in Lakeside
My husband and I were first time home buyers. Royall made our first experience buying a home both easy and enjoyable. He is very personable and made sure we understood every bit of our transaction. He was honest and easy to get a hold of. We very much appreciate all his efforts to make this a smooth transaction for us.
Bryan B.
Condo seller in Chula Vista
Royall is an amazing Realtor. He cares about his clients and looks out for their best interests. He exceeded our expectations.
Home buyer in Santee
No review submitted
Home buyer in santee
Royall went above and beyond any expectations we had to find us our dream home. We were very satisfied with his work quality and would recommended him to future home buyers. He made our first experience as home buyers a delightful and smooth process.
Stuart L.
Home seller in Spring Valley
No review submitted
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