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Client Ratings

This breakdown displays the client satisfaction history for this agent.
Ratings Breakdown:
5 stars 
 (50)
4 stars 
 (7)
3 stars 
 (1)
2 stars 
 (2)
1 stars 
 (2)
Coldwell Banker Residential Brokerage

Terry Baldwin

Terry Baldwin
Terry's Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
4.6 of 5 (62 reviews)
REALTOR® Lic. #01426560
925.963.0782
Begin Working with Terry Now!
I got into real estate because I was not satisfied with the service I received. As a service oriented person, I felt I could provide better service to my clients. What I have learned is that a house is much more then obtaining "The American Dream". Using my business and investment skills, I can show clients how to envision their home as a business investment that can build their wealth beyond their dreams.
As a three time winner of the Five Star Award for customer satisfaction and my...
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I got into real estate because I was not satisfied with the service I received. As a service oriented person, I felt I could provide better service to my clients. What I have learned is that a house is much more then obtaining "The American Dream". Using my business and investment skills, I can show clients how to envision their home as a business investment that can build their wealth beyond their dreams.
As a three time winner of the Five Star Award for customer satisfaction and my published testimonials I can say, I put my clients needs first.
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Reviews

2014
Brian K.
Home buyer in Concord
$328K
10/06/14
I have to say...without a doubt -- Terry was honest -- in every aspect ..even if was not what I wanted to hear......but in the long run, he stood strong thru all my naggin and whatnots ! We Love Our new Home. Thank you very much Terry. B & M KIM
Catherine W.
Home buyer in Pinole
$450K
04/21/14
Terry did a wonderful job helping my husband and me find and purchase our beautiful new home! He was very patient with all of our questions as first-time home buyers, and was able to provide us with all of the information we needed to make wise decisions. He was prompt in his responses to us and happy to accompany us to house after house, weekend after weekend. He has some very knowledgeable, friendly, and helpful contacts that he shared with us, who all came together to help make our home buying process smooth and painless. With his help, we were able to find and purchase an incredible home in a market that is not great for buyers. We couldn't be happier!
Joseph G.
Prospective buyer
01/24/14
This guy is a worthless rip off! first he gets you to try to commit, then when he knows how much cash you have in your bank account he'll try to make you pay more for other properties and try to change your way of buying for his financial gain, I have already reported him to both the state of California and consumer affairs, Everyone be careful with this so called realtor...Super bad Karma with this guy
Response from Terry
02/03/14
Mr. Galvin, It is my decision to show all of my testimonials, the good ones and the bad ones. They have not been filtered so that clients can trust what others say about me. My recollection is we visited homes only two times in the middle of July. The first visit was 47 Buena Vista in Benicia. When we were at the property I told you this was being advertised as a Contractor Special. The seller will not accept FHA or VA loans and I explained the reasoning. You expressed your desire to utilize your VA financing. I was not trying to change your method of financing, but informing you on what the seller would accept. I also remember telling you that because of the current market trends, it was a good chance there would be multiple offers higher then the asking price. While preparing for this response I found out the asking price was $235,000 and it sold for $250,000. I'm never trying to make someone pay more for my financial gain. The information I gave you is the type of service I give to my clients, it is the type of service they are expecting. I try very hard to provide the best customer service I can. I spend many hours trying to keep up with the market trends so my clients are informed and educated to make this big decision of a home purchase. One thing I have learned with over 100 transactions is I cannot please everyone. It's not my fault or the fault of the client, it is just a fact of life. What is amazing to me is I showed you homes in July, you decided that I was not the best Realtor for you and I wished you luck. Then you write a scathing review in January some 6 months later. Lastly, I have not heard from either agency you mentioned above.

Credentials & Memberships

  • California Real Estate License
  • Contra Costa Association of Realtors
  • California Association of Realtors
  • California State University, Hayward - B.S.
  • National Association of Realtors

Community Involvement

  • Volunteer - Ygnacio Woods Swim Team
Local real estate services provided by:
Coldwell Banker Residential Brokerage
Coldwell Banker Residential Brokerage
1855 Gateway Blvd, Suite 750
Concord, CA 94520
844-662-5633
Content provided and owned by Coldwell Banker Residential Brokerage.