He does not have a problem working to find information that you need (i.e. what kind of internet service) that most would not bother with, and going out of his way to try and make things happen, but never, ever pushy. We are probably not the easiest people to work with but he goes above and beyond to help us and always exceeds expectations. He works when we can work with him, not just Mon-Fri 8-5. He is certainly not one to sit back and wait until your ready to close then step up to collect commission, he is right there with you from the beginning and has truly impressed all of us!