Easiest person to work with through the whole home-buying process. Easy to reach and quick to respond via email, phone call, and/or text message. Everything from him that you need to sign is online so there's no unnecessary printing off pages, signing, then scanning and emailing like our lender required. He has lived in the area a long time and has a lot of helpful general knowledge about the surrounding areas. He was an appraiser so he has knowledge about potential problems to look for. Always on time or early. Always addressed issues quickly. Organized. Basically took a lot of stress out of the process, which was especially helpful to us since we were first-time buyers.