I was a first time home buyer and knew absolutely nothing about the process of buying a home. It can be long, grueling, and frustrating, but Penney made it such a great and easy experience for me. She is flexible with your schedule and is dedicated to you. She went above and beyond for me. She has a great personality and I found it very easy to communicate with her. She is knowledgeable in real estate and in the Phoenix area. I would (and have) recommend her to anyone that I know!