I have comments from both my wife and I, we spent one day with Penney in August 2013. In a past life I spent years in customer service and sales, and if I were looking to hire a new member for my team Penney would be the first person I would try to recruit. "Awesome" would be an understatement. That was my experience.
We are new to the Phoenix area. She knew what questions to ask of us. After that she was in control and we visited several homes and she gave us detailed information about the communities with a keen attention to details.
When my wife returned to seriously look and buy in November 2013 this is what she shared with me. (She asked me to write for her because she doesn't have confidence in her English and doesn't want to make a mistake.) While I had an excellent experience working with Penney for one day my wife had the pleasure of working with her for weeks.
My wife and I look at things differently. I look at the professional and Penney is the most professional person that I've met in years. My wife looks at her from a personal perspective. My wife feels like that she has met a new lifetime friend. Her relationship with Penney, while very professional, developed into a family friendship. She returned home after buying a house with nothing but praise for Penney.
From both of our perspectives Penney has gone way over and above the expectations anyone might have of a person in her position. She has been a tremendous help to us and continues to be to this day. We are both very appreciative of Penney.
Without reservation I will recommend Penney to anyone who is seriously looking for a new home. Without a doubt should we ever need to find a new home again Penney will be our agent.
-David M. Rose