Finding Lana was an incredible piece of good fortune! I was worried that any realtor I engaged would try to pressure me to just find someplace right away and buy it. I needn't have worried in Lana's case: We viewed some 17 or 18 townhouses before we found the one I loved and eventually purchased. Lana's practiced and perfectionistic eye for detail and knowledge of home construction proved invaluable. Her strong sense of integrity led her to point to signs that windows had leaked or the foundation was cracked in a townhouse that I might have regarded only in terms of attractive landscaping or features like walk-in closets. Lana patiently urged me to stop thinking about how I could make over a place to suit my taste/preferences and wait for the one that I wouldn't need to re-model in order to love. Sure enough, we stuck with it and found the perfect place. Lana is unfailingly kind and reliable. If she says she'll find an answer for you, she phones or emails within hours or no later than the next day. I'm a bit shy of strangers and dreaded all the sellers I would have to meet. But she figured this out about me pretty quickly and when a seller did insist upon remaining in the home when we visited, she always very smoothly handled any necessary chit-chat (covertly making her own keen observations/evaluations that she shared with me later) while I looked around. Lana's background as a paralegal also made her a sound resource when I had immediate questions--she didn't pretend to offer legal advice, but she could always translate legalese and explain legal considerations relative to real estate sale and purchase. I will recommend Lana without reservation to all of my friends and colleagues. She turned what I had expected to be the onerous task of finding and purchasing a new home into, if not a delightful task, certainly a pleasant one. I can't imagine a better realtor. I'm sure her picture is next to the term "extraordinary" in the dictionary of real estate. And no, she didn't pay me for this glowing review, and we're not related. I'm just very pleased to have enjoyed the services of a realtor so skilled at and happy in her profession.