Headnotes: We closed early, Francesca made it happen. Easily the best customer service experience we've ever had.
Like many people probably do today, we started our home search on the internet, scanning the popular home listing sites like Ziprealty. We were in talks with other real estate agents, and only met Francesca when we requested to view a Ziprealty-listed home. We're so thankful for the first meeting.
Francesca was more helpful and courteous in the first two minutes at the home visit than any other agent had been in weeks. We were so incredibly impressed with her poise and preparation. She provided us with market numbers and lots of valuable information. From the outset, we could tell that Francesca really cared about finding us the right house.
And find it we did. It took a few weeks of looking and a lot of walkthroughs, but we finally found the one. And at every turn, Francesca provided us with market analysis, comparable home prices, school ratings, you name it. But the helpfulness doesn't stop there. Once the flood of paperwork began, it seemed as though we would be quickly overwhelmed. But Francesca kept us on track and we even closed early!!
From calls to the seller's agent to calls to the escrow officer to discussions with us about the home buying process, Francesca is the whole package.
We are very grateful to have come upon a person that truly cares about helping people find their tomorrow. We encourage any one out there to give her a shot. You won't be disappointed.