< back to Luz’s profile page
Agent Ratings for Luz Cruz-Macalino
We moved to Southern Cal from the East Coast without knowing much about the area. Luz painstakingly helped us from the very beginning, determining the desirable cities and communities. Any decent agent can show properties, but Luz was fabulously resourceful in showing us the shops and services in each neighborhood. She helped us feel we belonged here and found our new home home. Thank you Luz!
Condo buyer in Chino
Luz is a wonderful agent. She was great on communication and keeping me updated with listings, offers, getting in touch with the seller's agent, and everything in between. She was very patient with me and understanding of my lack of real estate lingo. She was available to meet up on my schedule and her response time whether it be email, return phone call, or text msg was very quick. I would recommend Luz.
I'm completely dissatisfied with this agent, poor customer service. It has been 2 weeks since I spoke with her , expressing interest on a property, she has not called me back with an appointment. I will not recommend her to anybody.
Response from Luz
Hi Lida, I emailed you the current status of the home which is on "HOLD"; the house you inquired about is not available for showing. I apologize if you did not get that but I did update you.
Home buyer in Upland
I thoroughly enjoyed working with Luz. She understood our needs and helped us find our dream home. I truly respect her professionalism, insight and knowledge of the real estate industry. I would highly recommend her to anyone and everyone!! Great job and keep up the good work!! Sincerely, Mr. Enriquez