Susan have been an exceptional and service-oriented agent. Further, has demonstrated trustworthiness, patience, understanding and developed an understanding of what Alvin and I are specifically looking for as first-time home buyers. Susan has made this experience rewarding, and through the time we all spent together as well as sharing feedback, we sincerely acknowledge her professionalism, knowledge, customer care, and attentiveness. I believe the greatest compliment one can receive is a referral; and the first person that I/we will always recommend to my family, friends, and others will be Mrs. Shyy. We cannot Thank You enough for being patient and your preserverance to find us just the prefect home; through our year's journey, I have lost hope many times over on what the market offers based on our budget and level of standards. However, Susan utilized her keen awareness of the community and continue to show us listings. Searching up and down, far and near, the gem that we would call Our First Happy Home is just a bit beyond our intended budget, but what's most important is that 124 Houser in Covina has everything we ever wanted. Location and good neighborhood is key, including turnkey condition and charm qualities of the home is equally important. Notably, a customer will pay a bit more for better quality and service. This is what we received in the home Susan successfully helped us to find, get, and close.... AND a reflection of her dedication and character as our valued agent, who is able to actively listen and execute. Very much appreciated. Thank you so much for your service, genuine care and friendship. Zip Realty, you've got a Star and Go-Getter on your team! Many Thanks for giving us the best, we are so excited to move into our home soon. This journey together is special.
Cynthia Chhuor and Alvin Ngo
124 Houser, Covina