We are first time home buyers and a friend of ours recommended Bill. We started by visiting open houses with Bill and he was very helpful in explaining the pros and cons of each based on our needs. These visits helped us refine and prioritize our requirements. Bill understood our needs and would give us a prioritized list of potential houses that we could visit. He patiently answered all our questions, some of which were very basic. It was a long process for us and it took almost 8 months to find the house that we really liked. Bill was very patient and never pushed us to make any hasty decision. He would answer our calls any time and responded to emails promptly. Once we finalized the house, Bill walked us through the complete process and was with us in every step of the way till closing. It was a pleasure working with Bill. Thank you very much Bill! You have helped us find our dream home!