My wife and I could not be more pleased with our experience with Ben as our Agent. As a first-time buyer, we had so many questions about the process, the timing, responsibilities, cost, zones, etc. Ben addressed all of our concerns, with detailed and informed answers.
Due to our inability to set firm schedules to visit properties, Ben was very flexible and where needed engaged his business partner to assist in showing us properties. When we found the property that we both agreed on, we wanted to ensure that it would qualify for traditional financing (as this was our preferred financing method). Ben did everything to ensure that the property would qualify before we submitted an offer, and after the offer was submitted to counter-offer to close, Ben was on top of things.
We never felt like Ben was too busy for us, and always found answers. Actually at one point I asked my wife, “do you think Ben has time for any of his other clients?” as we were talking, emailing, etc. Being a first-time buyer is stressful and Ben made the process so smooth…. we could not be more pleased.
He was extremely pro-active, as an example, in the middle of closing my wife and I had a trip to Hawaii to celebrate our 10th anniversary. We considered cancelling our trip because it was at such a critical time, but knowing that our transaction was in Ben's capable hands we went and were so happy we did so, as Ben had everything under control.
Ben is very organized and proactive. Ben is an excellent negotiator and because of his attention to detail, we were able to increase the value of our purchase far more than we expected.
Ben acted as the liaison with our Bankers, Escrow Company, and the Management Company. Ben ensured that we did not fall behind on our due dates, and prompted us if we needed to follow-up with any of the key deliverables, in a professional manner.
Areas for improvement, none! When we have to buy our next property Ben will be the person that we go to.
Zip has a real asset in Ben, and we were so lucky to have him help us navigate this tremendous investment! Thanks Ben!