Vicki was excellent to deal with! She was always very fast when responding to emails, texts, and phone calls. She was on top of all the paperwork at all points in the mortgage process. There was never any "dumb" questions. She makes you fell as if you can genuinely trust her and that she cares about you and wants to do the best for you and your situation. I would recommend all my friends, family, and even complete strangers to use her! If we eve buy again we will be using Vicki no doubt!