I loved Tina she was the 3rd agent I had worked with in a year and I wish she was my first. When I did not understand something whether it was terminology or a process she would explain it to me and at no time did I feel she was annoyed at having to educate me. I was not an easy process at no fault of Tina's but there were many other factors but through the tears, fear and frustration she got me through it. She is the best! I love my new home.