Clarissa has helped us buy 2 homes and sell one. She has had the connections to keep me posted and up to date on information related to these properties. She perseveres in the face of irrational behavior of others and always had my best interests in mind in dealing with buyers and sellers. She has not been offended when asked to repeat verbal information in an e-mail or text message and did so quickly. We did some counter offerings, which were successful, but not enough for me to make a judgement on negotiating expertice.