In my case as a home-seller, I was inexperienced and stressed by a death in the family; I was out of the area, and did not even have phone access much of the time.
Looking back on the whole thing, I consider it a miracle that I found Jocelyn to help me.
Jocelyn found ways to work around all my difficulties. She cheerfully just did whatever it took to stay in touch with me every inch of the way. She taught, guided and tutored as necessary. No concern I had was too small for her attention. She knew and implemented solutions to every problem that arose. By the end of the process I trusted her completely. She brought a complicated transaction to a successful conclusion in record time. She shepherded me through one of the most difficult episodes of my life, and achieved for me my best interests as if they were her own.
Jocelynn is Five Star -- and beyond.