kim okada was superb as my father's broker! from the beginning to the end of the entire process, kim's customer service was excellent. she was never too busy for any question or concern. she was very professional in every discussion, explaining things as many times as needed, and selling dad's home in two days with multiple offers after the open house. she accurately estimated the asking price as the appraiser arrived at the same figure. kim is a joy to work with, personally caring for her clients and walking us through the process step by step.