"Rona listens to your needs and provides her expertise in a professional manner; she did not pressure us to decide quickly and took us to the places we liked multiple times. But most importantly, she stood up for us, voiced our concerns with concise and professional diction, and negotiated confidently.We would recommend Rona to anyone! Some agents would consistently take clients house after house after house and perhaps view over 100 of them; with us, we appreciated being encouraged to go see some of the places during open house ourselves and if it interested us, we would then call Rona and go look at it together again. Rona has many clients, but if that's what you wanted to do, I'm sure she would make time - but we preferred to also look ourselves, and it worked out great for us." - Elizabeth Chang, Mountain View

"I met Rona in November 2006 by a mutual friend of ours. Initially, I went to the meeting with the intention of assisting my friend to make an offer on a premier commercial property in downtown Palo Alto. My friend did not have the down payment, and I happened to have it. It all transpired fairly quickly, and I ended up being the one to make an offer on the property. Rona has a special way of being very genuine towards her clients while being assertive to achieve their objectives. Rona worked very hard for me in advising me of the value of the house. She did not push me in my decisions. There were multiple offers on the house, and she proved her courage and tenacity by excelling against some strong competitors. She was with me through the end of the day to ensure that our offer was accepted." - Aida Merrill, Atherton, CA