My husband and I had been looking for a home in the Worcester area. When we saw a property or properties we were interested in, Nancy was quick to coordinate showings and research the neighborhood of a particular house. When we finally found a house that we loved, Nancy made the whole process seem effortless. She was very accessible: text, email, phone-believe me, we used them all-and always returned them in a timely fashion. Best of all, Nancy was very reassuring when we put in offers on two homes and they were not accepted. We did get a little discouraged, but she told us that our home was out there, we just had to keep looking. Well, she was right-we closed on June 14th and now we have a lovely new home! Thanks Nancy!