Carol was fantastic as my real estate agent! I made initial contact through Zip's online service a few months before I moved from NH. Carol answered all my questions very promptly, either via email or telephone. Once I arrived in the Houston area, she took me all over to see dozens of houses in a very lean market, and was instrumental in making the purchase of my new home fast and easy. In addition, she explained all the particulars of living in Texas, gave me local numbers for services, and was very patient with all of my questions! She has also continued to refer me to seller's selling their furniture, knowing I am in need of certain items. I would highly recommend Carol to anyone looking to purchase a home in the Houston area.