Mr Russ is a compassionate Agent, He might be the best agent or one of the best agents of ZIP Realty/Century 21 American Homes. He is always there to assist his customers in every step of the buying process until the closing is done. He tried as much he could to save me thousands of dollars. He always answered his phone, provided me the information thatI need to help me to do the best judgement. Personally, I will refer all my friends to him so he can help them the same way he did for me. From a scale 1 to 5, 1 is the lowest and 5 is the highest score, I grade him 5.