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Agent Ratings for Michaela Kusner

Michaela Kusner
Michaela Kusner

REALTOR® Lic. #01836865

(37 reviews)
Overall star rating: 4.9
Past 3 months: 5.0
Closed clients: 4.9
Ratings Breakdown:
5 stars 
 (34)
4 stars 
 (3)
3 stars 
 (0)
2 stars 
 (0)
1 stars 
 (0)

Showing All Reviews (37) Show only:  5 stars| 4 stars| 3 stars| 2 stars| 1 star| show all

2014
Home buyer in Cupertino
$1,280K
09/11/14
As a first time home buyer we had absolutely no experience about the bay area market and how to go about what will be the best deal for us. Having Michaela work with us was a boon. In a competitive market like bay area's, it requires some patience to be a buyer's agent and Michaela proved she has a lot of it. She has great amount of knowledge about south bay area. She guided us through the market patiently and advised when and on what to make an offer. We have heard horror stories from our friends on how their agents literally forced them to make an offer of a certain amount on several houses but Michaela always let us be within our comfort range and of course, our budget. She even advised us "not to buy" certain houses that we were planning to make an offer out of frustration with the market. We are glad that we didn't make an offer on those and ended up buying something that we really love in the best location possible. She has even been kind enough to help us with finding contractors, exterminators, etc... to help us move in ASAP. Thanks a ton, Michaela.
Condo seller in San Jose
$390K
06/14/14
I used Michaela to sell my home. I was very satisfied with her services, especially her local market knowledge and her professionalism. I would definitely recommend her if you are thinking about selling your home.
Prospective buyer
02/03/14
Michaela is an exceptional realtor. We had been looking at houses on the internet for a while but couldn’t find anything that met our requirements. Then we contacted Michaela through ZIP and after discussing what we were looking for and the parameters we had to work within, Michaela set up searches that resulted in pertinent home data sheets being sent to us by email as properties came onto the market. After we identified homes that we wanted to see, Michaela rapidly set up viewing appointments that accommodated our somewhat erratic schedules. She was very prepared when we arrived to look at properties. During the walkthroughs, Michaela was forthright in responding to our questions and gave honest feedback about the properties. Michaela was very helpful to us, displayed strong knowledge of the various neighborhoods in which we were interested, and exercised enormous patience with us. She is also a great communicator answering her phone all the time, every time. With her help we found the home of our dreams and following her guidance we were negotiating an offer with the seller when I was unexpectedly informed by my employer that I was being transferred to the company’s Houston headquarters. When we told Michaela the news and apologized to her for all the work we had put her through she just shrugged it off and let us know that she would be more than happy to work with us again should the opportunity arise. Based on our experience with, there is no question but that we would recommend Michaela to anyone seeking real estate assistance. In fact, we both agree she is an outstanding professional and the best realtor with whom we have ever worked.
2013
Home buyer in Sunnyvale
$1,095K
10/29/13
As a first time home buyer, we needed time to get warmed up to the market trend. Michaela gave us what we needed by letting us drive the process and being patient with us yet giving her advice.She was letting us bid according to our comfort level without pushing us to meet the market demand. This enabled us to find the right house by taking our own sweet time. We recommend Michaela for first time home buyers.
Home buyer in Santa Clara
$620K
09/22/13
Michaela Kusner helped me bought a single family house recently. She contacted the selling realtor before the house is put on open house. She negotiated the offering price ( I added $20k more than asking price with no contingency) with the selling party. Within 2 days the seller accepted my full cash offer. The Docsign process is very efficient. My husband and I sign the papers on-line. It is easy and quick. There are a lot of repairs need to be done after we bought the house. Michaela found all the repair parties to have bids in order to save me money. I deeply appreciated all of her help. During the whole process, Michaela always promptly to reply my email or phone calls, standed on my side, and handled things very professionally. I am very impressed with her service.
Home buyer in Los Gatos
$990K
07/24/13
Again it was a pleasure working with Michaela.
06/03/13
Again, it's a pleasure working with Michaela. I really appreciate her work as a realtor for her professionalism, her attention to detail, her thoroughness, her responsiveness, and above all, her steadfast dedication to customer satisfaction. I look forward to continuing working with Michaela on future investment real estate purchases.
03/07/12
As a first time rental properties investor, Michaela has been very helpful in providing me with the necessary education regarding the pros and cons of the various types of rental properties, and led me to focus on 4-plexes that best suited my objectives. Her keen knowledge of the market and dedication helped us to zero in on a couple of properties quickly, and her negotiating skills and attention to detail allowed us to close the purchases smoothly. She gives you all the necessary information and allows you to make your own decision at your own pace. It's been a great experience working with Michaela. I highly recommend her.
Home buyer in Saratoga
$1,300K
05/09/13
We are buying a home for the first time. Michaela was with us the whole way.She was with me at every open house pointing the pros and cons of the home, advising me on what I should be looking for, what I should bid.., which homes I should discard. She did every paper work diligently and also made us aware of what is coming before it came. She was with us at the closing in the Escrow office. After the closing she is till helping us with move etc. What I really like about Michaela is that she is very knowledgeable and she is techno savy and that has helped me save a lot of time. Michaela set up an auto-update system that emailed us about every new house in our price range and area of interest that came in the market.
Home buyer in Redwood City
$400K
04/11/13
Michaela was instrumental at every stage of the purchase of my home. The property was listed as a short sale and also came with every other impediment to a smooth transaction; including, less-than-cooperative sellers, a poor sellers agent, a bank that was impossible to do business with, a second loan on the property with a debt agency and lien (or two) against the property. Michaela was able to address and work around all these obstacles. I have great respect for her perseverance, determination and negotiation skills. I would wholeheartedly recommend her.
2012
Home buyer in San Jose
$2,050K
12/13/12
We have used Michaela for several transactions and have never been disappointed in her services. In fact, she has never made a misstep of any kind and has always been very prompt and accurate with all her information. She is very knowledgeable about the area. She also is very good with communicating with a listing agent to find out the real deal behind the sale. Michaela is very responsive, helpful, courteous, knowledgeable and smart. I highly recommend her services.
Home buyer in San Jose
$615K
12/09/12
We met Michaela in June and worked with her and her partner Herb for many months before we found the perfect house. Michaela was very professional, attentive to details, honest and supportive. We never felt rushed in any way and they made sure to steer us clear of bad decisions. She was understanding of our low (10%) downpayment and price range and never pressured us outside of our comfort zone. Between her and Herb we looked at close to 100 homes and put in 5 offers before finding the right one. She was patient, responsive and helpful every step of the way, and always had our best interests at the highest priority. Once on contract she even referred us to other termite and contractors to find lower costs of the needed repairs. She has definitely earned our recommendation!
Condo seller in Fremont
$190K
11/10/12
It was great working such a professional ZipRealty staff. You all did an awesome job selling my condo. I will definitely contact you when I am ready to purchase a new house. Thank you Regards Allen Alahari
Condo buyer in Fremont
$645K
06/27/12
We met Michaela when we had already tried a few Realtors in the past. Our past experience with Realtors have not been very good. To say the least, we saw $$$ signs in their eyes as soon as they saw us. Such was not the case with her. We liked her a lot in terms of her professional commitment to her clients, her knowledge, as a person and the amount of "honest" effort that she puts in into helping you out. I mean, there are other realtors that, at best, creates an automated search for your needs and that its. Michaela was not like that. Also, she has a lot of patience. Quite often we would be late but she never complained. At then end, we had to give credit to her when we found our dream house. I strongly feel that I can rely on her advice to be not biased by anything but the facts. I highly recommend her coz you will be in good hands for your house search. Take my word for it! And yes, she saved us $20k in negotiating with the seller. That's the cherry on the cake ;-)
Condo buyer in Fremont
$589K
05/21/12
Michaela is probably the best realtor to work with. As a first time home buyer I could not ask for more from my realtor and her patience and excellent professionalism found us a home within a month. The whole process went as smooth as it could get and all credit goes to Michaela. Her knowledge of the market and dedication helped us find our home within no time. She was very information and responsive any hour of the day. She was always a call away and I could get any information regarding any property. She is very well informed and explained the pros and cons of each property we viewed which helped a lot in zeroing in on a property of our choice. It's been a great experience working wiht Michaela and I would recommend her to anyone and everone.
Home buyer in San Jose
$765K
02/21/12
Michaela is a great realtor to work with. Our experience was excellent. She was extremely responsive to our questions, timely and very informative. She always gave us very good recommendations and advice. I highly recommend her.
04/05/11
Michaela is an extremely knowledgeable agent. She was extremely responsive to all our questions and went above and beyond what I would expect from an agent. We took a long to time to find the right property and at times changed our minds at the last minute. Michaela was extremely understanding and very helpful during our decisionmaking process. She broke down the financials on the investment opportunity were making. She also interacted with our mortgage broker -- streamlining the process. I am very happy with Michaela's services.
12/15/09
Michaela was very knowledgable, responsive and helpful. She provided advice and information when sought. She even took the time to meet me to pick up documents when my scanner was broken! :)
Condo buyer in Santa Clara
$240K
02/09/12
Michaela was wonderful in explaining each step of the home buying process and was not interested in selling us any particular home, but helped figure out what we could afford and how to best get a place we wanted. She was always helped us with any question and responded quickly. She is honest, geniune and very good at what she does. We would recommend her to anyone.
2011
Home seller in Sunnyvale
$530K
08/20/11
Michaela went above and beyond what we expected. Thank you Michaela for all your hard work and assistance in getting the property ready for sell and keeping us up-to-date on what was happening thoughout the whole transaction.
Home buyer in Menlo Park
$1,139K
05/17/11
Reviewer has chosen to keep review private
Townhome buyer in San Jose
$449K
04/04/11
Michaela has utmost patience and will cooperate until you find your dream home.
Condo buyer in Campbell
$280K
01/09/11
Michaela is doing great work. She tried her best to get things going. During the process however it felt that her communication with other party (Escrow/bank/seller's agent) was not clear to me. The buying process also is very sku'd towards the seller it seems.
2010
Home buyer in Santa Clara
$596K
12/06/10
Michaela provides the highest level of professionalism and service. I would never consider using any other agent.
Home buyer in Santa Clara
$428K
11/05/10
Despite the finanacial limitations i had she was not only patient but was excited to work with me.
Home buyer in Pleasanton
$510K
10/26/10
Michaela is very dedicated to her clients and she makes sure to exceed the expectations of her clients. She worked very hard for us and got us a dream home. She had the knowledge and expertise that we needed from our real estate agent. She helped us with lot of important decisions throughout the process of buying our home. She is very resourceful and will reach beyond her professional limits to help her clients. I definitely think buying a home of our choice would have been a daunting task without Michaela on our side. She is very patient and has extremely good communications skills which ended up benefiting us more than we ever imagined. She understands her clients very well and caters to their needs as best as possible. I highly recommend her.
Condo buyer in San Jose
$305K
10/11/10
Michaela was such wonderful agent to work with while searching for a home. She continued to be supportive throughout the entire process after we found a place. After working with maybe 4 or 5 different agents for more than a year, I knew right away that when I started working with Michaela that I had found someone honest, knowledgeable, intelligent and trustworthy. It was a pleasure working with her and she made the entire buying process much more clear and understandable. Her level of knowledge and experience definitely shows compared to other agents and she was always looking out for my best interest! I will definitely refer other people to her in the future and if or when I plan on buying another property, I will definitely work with her again.
Home buyer in San Jose
$800K
08/02/10
Reviewer has chosen to keep review private
Home buyer in San Jose
$759K
03/29/10
We are very impressed with Michaela's diligence and work ethics. She is always positive and helps her clients to find their forever home with care, kindness and patiance. She also went out of her way to answer our questions and work around our time schedules. We would happily recommend her to any new clients wanting to buyor sell a house. Micheala is a pleasure to work with.
Home buyer in Cupertino
$1,110K
03/24/10
I've worked with half a dozen real estate agents over the last 10 years from various companies. Michaela tops all of them. She is the best agent I've had the pleasure of working with. She fully understood my requirements and represented me very well over the entire home buying process (from scheduling visits to negotiating a fair purchase price to flawlessly completing the transaction). Michaela is extremely thorough in her dealings. She does her home work and knows what she is talking about. She also went the extra mile to schedule quotes for repairs from multiple companies to get me the best deal. I whole heartedly recommend Michaela to anyone looking to buy or sell a property.
2009
Home buyer in San Jose
$410K
08/25/09
Respond promptly and explain patiently.
Home buyer in San Jose
$586K
08/12/09
Michaela worked with me for more than a year until I found the satisfying property. She is truly customer-focused. Michaela has exceptional communication skills and she interfaces with different parties very well. She knows my needs and wants, and where the market is heading. She teaches me, a first time buyer, how to look beyond the surface of the property to appreciate its potential. I run into some unpleasant sellers and other problems along the way, Michaela always worries about what i worry and acts proactively. I enjoyed working with Michaela and value her insight. Definitely someone I'd love to recommend.
Townhome buyer in San Jose
$325K
05/02/09
Michaela was always responsive and a pleasure to do business with. She was extremely flexible with her time and knowledgeable within her field. She was never pushy, and her patience was very much appreciated! Thank you, Michaela!
Condo buyer in Mountain View
$260K
04/21/09
Michaela is very patient and helpful, and always responded immediately whenever we needed her. We would recommend her to anyone looking to buy a home.
Home buyer in Fremont
$510K
04/06/09
Michaela made the whole process look simple, the whole buying process went without any issues.
Home buyer in San Jose
$418K
02/13/09
As first time home buyers, we had to learn a lot of things really fast and Michaela provided us with all of the information we needed to make informed decisions. But above that, Michaela is a sincere person. She doesn't try to push you into anything and she knows the market very well. She will be tenacious for you with the vendors you must deal with and yet will give you the space and time you need to shop and decide. It's great working with someone who knows and performs her job EXTREMELY well and truly is a professional. I have already started telling other potential homebuyers to work with her if possible. The bottom line is, my wife and I just kept saying throughout the process, "yep, Michaela rules".
2008
Condo buyer in Mountain View
$270K
09/29/08
Michaela was very helpful and was available at any hour we needer her. Without Michaela's advice we would most likely not have completed the purchase. Thanks! marc and ginah owen
Home buyer in San Jose
$524K
09/16/08
Michaela was very professional. She noted the type of home we wanted and found three right away! I could not have asked for a better agent.
Condo buyer in East Palo Alto
$365K
08/26/08
Michaela Kusner was amazingly understanding, worked long at all hours and dealt smoothly with all three of us including my daughter, who can be very demanding. In addition she helped coordinate with the HOA manager, mortgage broker, and title company in such a way that we were always informed. She was instrumental in expediting the whole process, a process which under these current economic conditions is very difficult being fraught with a multitude of requests for detailed information which under normal conditions would be unnecessary. In short she was always polite, patient and friendly when some other parties were not. If we ever find ourselves looking for any other property or if any of our friends are looking to buy or sell I will be looking for Michaela Kusner. Sincerely, MacKenzie Patterson Architect
Condo buyer in San Jose
$385K
08/19/08
Being first time homebuyers, we really did not know anything about the real estate process. Michaela was extremely informative, helpful, and patient. We had complete trust in her abilities as our agent. We would definitely recommend her to our family and friends.
Condo buyer in San Jose
$442K
05/20/08
I purchased my first home in March 2008. Michaela was right there with me through every step. Her coaching was invaluable, without a doubt, and I must honestly say that, if it wasn't for her being there right with me through the entire process, I would have backed out of my home purchase, without a doubt.
Local real estate services provided by:
Coldwell Banker Residential Brokerage
Coldwell Banker Residential Brokerage
1855 Gateway Blvd, Suite 750
Concord, CA 94520
844-662-5633
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