"Barbara was tireless and patient over many months. She is knowledgeable and quick to respond. She follows up on everything no matter how busy she is. We were buying a property for our daughter while living out of state. Without Barbara, we couldn't have done it. After 30 years working in the mortgage industry, I don't think I've met a better agent. We can't thank her enough." - Anne & Doug Smith, San Jose

"Barbara helped get us into our house 20 years ago and it was a relief to find her to help us again. She made us comfortable throughout the entire process and was able to explain to my satisfaction anything that needed clarification. We will highly recommend Barbara and ZipRealty to our friends." - Seller, Saratoga

"She was very patient with us. She also cared for our benefits and she had done her job very professionally." - Buyer, San Jose

"She went above and beyond my expectation in every part of the sale." - Buyer, Sunnyvale

"Barbara helped us through the entire process, managed any issues that came up (including dealing with our loan officer) and closed the deal while we were away on vacation." - Buyer

"I own several homes and actually have a friend who is a Broker who I've always used in the past. She was not available so I went to Zip. Barbara was so wonderful that I will ONLY use her from now on. She went above and beyond in every sense of commitment and service. Her follow up was flawless and her attention to every detail was amazing. We stayed on scheduled and she managed the process with an expert level of understanding and execution. She was caring to my needs, she heard what I wanted and I found a home on our first day of looking. I would rate Barbara the BEST." - Debi Higgs

"Barbara McNaught is the best! She made sure to explain every step in the process thoroughly and was always available and happy to answer our questions. By the end, she felt like part of our family." - Nicole Martinez

"Barbara was the original Zip Agent we worked with. She referred us to Zip Agent in Rocklin to sell my mother's house, she advised us NOT to sell our condo -- wait to sell when we could pull more equity out of it, she referred us to a mortgage broker (whom we loved!), and she helped us develop our wish list for a house. When she fell ill, she matched us to Steve Rebello, another Zip Agent. She put alot of time into nurturing the relationship & getting the process started. We were blessed to have worked with her." - Buyer

"It was an absolute joy for my wife and me to work with Barbara. Barbara was very patient with us in our long search for a home. She never pushed us into making an offer. She was always prepared when we went house hunting. She would have printouts of property details and comps ready. She pointed out all possible issues with the homes we were visiting. Once we entered contract, she made the subsequent process of inspections and closing very easy. I highly recommend Barbara for first-time homebuyers." - Vinod Bhat

"I'll highly recommend you to my friend who's planning to purchase a house (home) in the future. She's customer-oriented with a professional attitude." - Buyer, San Jose

"Barbara was awesome! I was a first-time homebuyer and Barbara led me through all the steps in a gentle and confident manner, which made the transaction seem painless. She thoroughly explained everything in a way I could comprehend and was extremely thorough and knowledgeable. I felt we worked very much as a team. Barbara went over and above on many occasions and was extremely responsive in every way. Words cannot express how impressed I was with Barbara and how much I enjoyed working with her. Her humor and friendliness were always welcome and I wouldn't hesitate to recommend her. I was very happy I had the opportunity to work with Barbara and get to know her. She is truly a gem!" - Buyer