"Recently, Ms. Shines represented me with the purchase of my first home. She helped me objectively evaluate my position within the present market (a very tough market). Although there were some challenging and complex situations, she never lost focus. She represented me well and she always kept me informed regarding any and all issues. She walked me through every step thoroughly while she patiently and professionally explained every detail without ever compromising my position as the buyer.
I was amazed at how willing and courteous she was in giving me as much of her time and expertise as was needed to complete all transactions. Not only is Ms. Shines exceptionally knowledgeable in her field, but she is also extremely professional in her conduct. She cooperated well with listing agents and bank representatives. Her opinions were consistently objective and she always maintained a professional manner. She was never influenced by personal motivation. As such, I always felt that my interests and myself were protected and supported by her.
One of Ms. Shines' many attributes is that she "listens". As such, she was always conscientious of my needs while sharing her experience. She was very prompt with viewing appointments as well as paperwork and she provided outstanding follow up day and night. With reference to the ZipRealty website - it served to enhance her resourcefulness. Her degree of knowledge as well as her use of technological tools was properly applied. This generated tremendous and positive results in terms of buyer leads. I discovered that this type of consumer interaction was very time saving and convenient. Her "online" virtual office better formulated her success in applying her knowledge within the actual marketplace. This, in turn, provided me with instant and immediate responses that matched my criteria.
In the end, Ms. Shines harnessed her enthusiasm and her positive energy and she was able to produce a win-win agreement that more than likely carried me through the final process. I believe that I wouldn't have made it without her. Lillie Shines' service redefines any and all measurements of quality. Her dedication to her work and her clients is outstanding. In today's world, this simply goes beyond all expectations. This leaves me with no other option except to highly recommend her to everyone. Lillie is an asset to her profession and I am very proud to have had the opportunity to work with her. I believe that ZipRealty is most fortunate to have her as a member of their team. I can only hope that they will appreciate her and reward her excellence. Thank you, Lillie, for "guiding me home"!" - Sharon Darcy
"Lillie worked day and night on my house. With all the difficulties we ran into she made it an easy transaction, I highly suggest using Lillie to anyone." - Steven Johnston, N Las Vegas
"Lillie went the extra mile to help us in the purchase of our new home. She made several trips to the property while repairs where made and after the closing to ensure everything was okay." - Buyer, Las Vegas
