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Agent Ratings for Randal Helton

Randal Helton
Randal Helton

REALTOR® Lic. #00680911

(44 reviews)
Overall star rating: 4.9
Past 3 months: 5.0
Closed clients: 4.9
Ratings Breakdown:
5 stars 
 (42)
4 stars 
 (1)
3 stars 
 (0)
2 stars 
 (0)
1 stars 
 (1)

Showing All Reviews (44) Show only:  5 stars| 4 stars| 3 stars| 2 stars| 1 star| show all

2014
Rajesh M.
Condo buyer in Pleasanton
$440K
07/14/14
Randall helped me buy my first investment property in Pleasanton. He was extremely professional, thorough in his review of the documents and helped me negotiate down from the asking price in this hot market. I have not only gained a broker but a friend as well. Thanks Randall for your support.
Patricia P.
Home buyer in San Lorenzo
$435K
07/14/14
Randal was amazing. He helped me navigate the market and houses in a difficult market when housing was minimal and prices were high. It only took a visit or two before he had the feel for what i liked. He is very knowledgeable about the buying process and was invaluable in the negotiation and navigation of the mounds of paperwork required. He was always a professional, showing up prepared and on time for every meeting and working for months until we found the right house t the right price. I can't imagine using anyone else as a realtor.
Paul S.
Home buyer in Oakland
$370K
01/18/14
Randy's expertise in real estate made our home buying experience wonderful. He was patient with our concerns and demands as we looked for a home that would fit our family's needs. We appreciate the time he took to explain the process to us and the quick response time to all of our needs and questions. Randy stayed close to every aspect of our search, our offers, and the closing of our home. Thank you for the fantastic service!
Shawn K.
Condo seller in Dublin
$398K
01/17/14
Sold a property with Randy in December. He is the most professional and non-selfish realtor I have ever known. He worked hard to meet my expectations and superseded them. I am looking forward to working with him again very soon. If you want someone who understands your wants and needs and will work for you not his/her own interests this is the goto guy.
2013
Parvinder G.
Condo buyer in Fremont
$358K
08/22/13
Randal is very experienced, friendly and professional. He has never pushed me into making decisions. He's good in negotiating with other parties on our behalf. He gets results.
Previous review from Parvinder G.
12/22/11
I liked electronic way of signing documents. Well thought offer made and good feedback on my responses and good advice.
Previous review from Parvinder G.
12/14/11
I couldn't hold of him for the property I was most interested in. I had to go to another agent.
Nick V.
Condo buyer in Oakland
$310K
08/22/13
I can't stress enough how appreciative I am to have had Randy's help throughout the process of purchasing my home. He is professional, trustworthy, pays attention to detail and generally made the whole process much easier to navigate than I had expected. It is a very tough market for buying a home, but with Randy's help I was able to find an excellent property, get an offer accepted and close the transaction. It was a fantastic experience and couldn't be happier about how things worked out - I have no doubt that Randy's work and dedication is the reason for that. He is a great agent and I recommend him highly.
Rodella A.
Condo seller in Oakland
$210K
04/29/13
I am very satisfied with Randal's service in assisting me with the sale of my condominium. When placing the condominium on the Real Estate market, Randal's advertisement and brochures were informative, beautiful, and professional. He conducted several open house showings of the property and kept me informed of each potential buyer's visit and offers. He is very knowledgeable of Real Estate procedures and paid strict attention to detail. His negotiating skills were excellent and helped me obtain the desired sale price. Randal provided me with information and assistance during each stage of the Real Estate sales process; this was my first home sale. Thanks so much Randal for all your help, patience and completion of the entire sale in such a short time.
2012
Ruel A.
Home buyer in Clayton
$705K
12/18/12
Randy did an excellent job assisting us from house search, to negotiating everything for us, as well as making sure that everything is completed before the escrow closed. He made us feel important and was always available for us. Randy's knowledge of the market, dedication and negotiating skills are very impressive. Thanks so much Randy for all your hard work in getting our dream house!
Jessica A.
Prospective buyer
12/18/12
We were very satisfied with Randy's services. His attention to details, professionalism and negotiating skills are very impressive. Randy has been helping us search for our dream house for many years now and has patiently followed our lead to make sure we get what we wanted. Even though he lived far away from our area, he always made himself available for us and never complained about the day of the week or time of the day when we need him. It's been fun dealing with Randy every step of the way. We value his honest opinions, guidance and his excellent knowledge of the market. Thanks so much Randy for all your help and for patiently working with us. We finally found a house we always wanted!
Patrick C.
Condo buyer in San Leandro
$138K
07/17/12
Randal was extremely helpful and went above and beyond to help me purchase my first home. As a first time buyer I didn't have a clue how a lot of things worked and Randal walked me through it every step of the way. I would recommend Randal to anybody looking to purchase a home.
Anthony A.
Home buyer in Hercules
$350K
07/09/12
Randy is a true pfofessional in the Real Estate industry. He has a keen eye for detail, extremely knowledgable, and has his client's best interest at heart. I have worked with him as both buyer and seller, and each time has been a positive experience. I would recommend Randy to family and friends without hesitation. Not only does he take time to share information with his clients, but he also explains real estate processes and procedures when questions arise. Qualities such as these helped make my home buying experience much easier.
Fiza T.
Condo buyer in Livermore
$165K
06/10/12
Randy has many years of experience and it shows. We told him our budget and the geography we were interested in. Based on our requirements we didn't meet with much success and Randy suggested an entirely different city which we hadn't even considered. Eventually we ended up buying there. Randy has good knowledge of housing and home repairs and continues to help us.
Howard H.
Home buyer in Livermore
$387K
05/09/12
Randal was both helpful and diligent in assisting me with finding this property and guiding me through short-sale process. Knowing how hectic my work/personal life is, he took extra time to prepare most of the requisite documents in such a way so that I could sign them electronically.
Townhome buyer in Redwood City
$800K
02/17/12
No review submitted
2011
Paula S.
Townhome buyer in Fremont
$221K
12/13/11
very patient and always willing to show property as quickly as possible
Marcy T.
Home buyer in San Leandro
$287K
11/02/11
As a first time home buyer, I was probably driving him crazy with stupid questions, but he was friendly helpful and patient throughout every step...even when I started to get snippy because it was taking so long to close and for me to get my keys. Randy constantly went the extra mile to help make sure everything was in order...he even got the contractors hired by the bank selling the property to fix a leak in the shower that they had caused, saving me lots of repair money. I have recommended him to friends and co-workers, who were so impressed by my exerience, that they are now looking to purchase a home. I love him!!!
Jacquelin B.
Condo buyer in Livermore
$191K
09/20/11
Randy Helton is honest, trustworthy. He helped to sell my home in Manteca June 2010 in two days for a full-cash offer. Randy is patient, keeps his promises, takes the time to explain all the details of a transaction; you are never abandoned. He is there with you throughout the entire transaction. I would recommend Randal Helton to anybody and everybody.
Previous review from Jacquelin B.
07/09/10
Randy is friendly, he listens, he remembered everything I said. I enjoyed working with Randy, I enjoyed his humor, his professional responses. I was, at all times, secure with his advice based on knowing Randy over a long period of time and talking with him regarding real estate, my needs, and knowing he was concerned with my needs regarding the sale of my house and future purchase of another property. Randy is my agent of choice.
Home buyer in Fremont
$1,315K
08/03/11
Randy is a experienced person who knows every detail of a house byuing transaction. He helped us thru every step of the way. He knows whats good, whats bad, the tricks other agents can pull etc. Overall we were very satisfied with Randy.
Chris W.
Home buyer in Livermore
$265K
03/12/11
Randy was great to work with.He helped with the whole process from start to finish.
Home buyer in Concord
$259K
01/26/11
As first-time homebuyers, we had a lot of questions about the process and strategies for buying real estate. Randy was very patient and thorough in his explanations and provided us with valuable advice and options. We never felt rushed with Randy who was happy to show up all of the properties we requested. He used his professional, friendly manner to skillfully negotiate with inspectors, contractors, and the seller. We feel that we bought the right property and greatly appreciate his assistance.
Home buyer in Union City
$367K
01/13/11
No review submitted
Home buyer in Alameda
$282K
01/02/11
Mr. Helton was professional in his transactions and he paid attention to details. His experience and abilitiy to see the overall picture was very helpful. He made sure the paperwork was done correctly.
2010
Home buyer in Castro Valley
$450K
10/27/10
No review submitted
Home buyer in Sunol
$387K
10/05/10
No review submitted
Home buyer in Livermore
$750K
08/30/10
No review submitted
Home buyer in Livermore
$309K
07/01/10
No review submitted
Jatin P.
Townhome buyer in Pleasanton
$328K
05/08/10
No review submitted
Home buyer in Union City
$450K
01/25/10
Randy provided me with excellent advice on how successfully negotiate with the deal for my first house. With his knowledge and experience we were able prevail against 19 other offers, some all cash and one that had outbid me. His ability to give a realistic estimate on the value of the property and it's likely selling price as well as the likely bids from other parties made all the difference.
2009
Townhome buyer in Livermore
$240K
11/28/09
No review submitted
Home buyer in Fremont
$695K
11/04/09
We were very displeased with Randy's service for many reasons. First, we felt as first time home buyers we did not receive the guidance we needed in identifying our needs, determining our affordability and negotiating with the sellers. Second, Randy was extremely hard to reach. Sometimes he returned phone calls 2-3 days after we had called him. He barely ever picked up the phone when we called him. His excuse in most instances was he does not answer phone calls while showing properties to other clients. However, he answered phone calls from others when he showed properties to us. Randy was also slow at responding to our emails. To give another example of his responsiveness, he sent us out closing documents almost a month after the closing. Third, Randy displayed very poor professional manners. His not responding to our requests in a timely fashion bothered us most. There are other instances too. While doing his agent's inspection Randy spent most of the time chatting with the sellers' agent. Any professional agent should have accompanied us when the seller was trying to explain how issues found during inspection were addressed. Some times Randy brought this 6 year old son along with him which we didn't think was very professional. Finally, many of Randy's actions made us to seriously question his integrity. During our interaction with Randy, both my wife and I felt that he was representing the sellers more than he was representing us. He suggested that we don't need to do an inspection since the property was just inspected a month ago. However, when we hired our own inspector, we found some issues. When we were trying to negotiate the house price, Randy tried to discount the short-comings the house had and highlighted its positive points. Also, when the bank's appraisal for our property came in, Randy informed the seller what the appraised price was before discussing with us. We found this extremely disturbing as we felt that he should not have shared information that can give advantage to the sellers without our consent.
Roy P.
Home buyer in Brentwood
$150K
08/18/09
What impressed us the most with Randal is his sincerity and his follow ups on every instruction..........We will recommend Randal for any dealings that has to do with property. He is definitely a Peoples Person.
Home buyer in San Leandro
$558K
08/07/09
No review submitted
Home buyer in San Leandro
$650K
07/28/09
I felt protected with Randal as overseer of my transaction. I will never buy a property with only the buyer??s agent. I will tell others of my great experience with Zip Reality, I expected less but got much more.
Home buyer in Pleasanton
$668K
06/10/09
He is an excellent professional with attention to detail and is very methodical and works in a timely and effective fashion. It was a pleasure working with him
Laura M.
Home buyer in Tracy
$230K
02/17/09
Randal's knowledge of the current real estate market was definitely beneficial. He had plenty of patience, time and answers for all of my real estate needs from step 1, everything in between, up until closing. I am thankful he is as persistent as I am, when it came time to deal with the listing agent and the asset manager. Randy was the key to my success enabling me to purchase my first dream home. If Zip Realty is made up of Real Estate Agents like Randal Helton,I am sure your company has to be a true success. Congratulations is in order. Thanks again. I am a completely satisfied client. I look forward to working with you for my future Real Estate needs. Respectfully, Laura Murillo
Home buyer in Hayward
$300K
02/17/09
Randy was professional and very paitent with me as this was my first home purchase. Ive seen a lot of real estate agents try to pressure my parents into buying things they didnt want or be very dishonest with them. It was refreshing to see someone who was honest, upfront, and took the time with me until I found what I needed not what got him the biggest or best comission. I would recomend him again and it was a pleasure doing business with him.
Townhome buyer in Hayward
$225K
02/16/09
He helped me look and find places. Worked hard when we had offers in and calling the agents to get answers faster. He was pacient with me.
2008
Nia S.
Home buyer in Tracy
$298K
10/21/08
No review submitted
Condo buyer in Fremont
$331K
10/11/08
No review submitted
Condo buyer in Livermore
$310K
07/11/08
No review submitted
Home buyer in Livermore
$385K
06/11/08
Randy, worked very hard to ensure we made the right purchase.
Home buyer in Mountain House
$300K
05/14/08
No review submitted
Arkadiusz K.
Home buyer in Vallejo
$145K
05/05/08
No review submitted
Janine J.
Home buyer in Pleasanton
$478K
01/24/08
Randy was the most helpful and knowledgable agent I have ever met.I have spoken to many agents over the years and I have always found them to be either high pressure and looking out for their own needs or lacking in real knowledge about construction,neighborhoods and market values. Randy has proved that profesional,honest and trustworthy agents realy do exist. I am so glad to have met him. It was an honor and a privledge to have worked with him.
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