Before we made the offer, he was very enthusiastic. However, after the loan processes started, he rarely returned calls regarding questions that we have. He only called when he needed us for something. Also, he had very little knowledge on the property that we were purchasing, nor did he made an effort to learn more. It seemed that he had never done any homework or even sold an house before. Finally, he insisted that we should close on sept 1, instead of earlier. This benefited him in terms of his commission, but it cost us at least $100. He also said that he would give us a gift certificate to make up for the difference, but i have not gotten anything from him. In summary, it seems to us that he only cared when he was benefited, but had very little interest in help us.