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ZipRealty Top Producer - DC, Q4 2003
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Volume sales leader with 20 years of Residential real estate experience
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Residential real estate consultant specializing in renovation and staging of properties prior to sale or rental
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Experience in mortgage industry, automated underwriting
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Two years experience in the new home industry
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ZipRealty President's Club 2002 Q1, Q2, Q3, Q4; 2003 Q1, Q2, Q3, Q4 (Platinum); 2004 Q1 (Platinum), Q2 (Platinum), Q3 (Platinum), Q4 (Platinum); 2005 Q1 (Platinum), Q3 (Gold); 2006 Q1, Q2, Q3; 2007 Q2, Q4; 2008 Q1, Q2, Q3, Q4; 2009 Q1, Q2, Q3, Q4
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ZipRealty's Century Club (Platinum)
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ZipRealty Top Producer - DC, Q1 2004
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2008 100% Club Member - Awarded for 100% Complete Customer Satisfaction in a quarter
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BS in Education from the University of Virginia, Charlottesville, Virginia
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Licensed Real Estate Agent in Virginia & Washington DC
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Virginia Association of Realtors
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National Association of Realtors
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What Clients are Saying about Helen
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"Helen Ross was sooo helpful. One word to describe her is 'AWESOME.' I will definitely work with her again in the future."
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"Everything was done RIGHT! Helen is always looking out for her customer's interest 1st." - Erich
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"Helen is by far the best real estate agent we ever met. She deserves recognition for her great attitude and willingness to go above and beyond in helping us. She genuinely cared and was very committed to seeing us through the process."
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"... the most helpful and kind realtor I've known."
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"Helen was great to work with. She was very attentive to our needs and we enjoyed working with her immensely." - Robert
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Congratulations on all the improvements to your site. It's satisfying to know that you've listened to your customers and made significant progress in building out a really powerful site for buying real estate - David
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"I was COMPLETELY SATISFIED!!!! We drove Helen across three counties looking at houses for two months. Mountains, pastures, lake-front. She was totally AWESOME. I have recommended her to several co-workers looking for houses. She was friendly, patient, knowledgable, and was working for us, working with us, in our best interest."
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"...everything was outstanding!" - Lauren
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"Our buyers were a little difficult and our agent, Helen Ross, handled them very professionally, but also firmly, working for our best interests."
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"I've now used Helen Ross to buy a home and sell a home. Both experiences have been terrific. The ZipRealty experience was also terrific as a whole. Helen is currently engaged in finding a new home for me now. I think that is the real indicator of how well Helen and Zip work." - David Lipetz, Potomac Falls, VA
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"Helen Ross! Superb and very helpful!!"
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"This is the fourth time in two years I have worked with Helen and Zip Realty, and they always cater to their clients' needs." - Erich Mendez, Ashburn, VA
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"Helen was outstanding in her commitment to client service. She understood our needs completely, worked patiently with us while we made our decisions, managing conflicting requirements. She is also very affable and overall a very nice person to work with. We greatly enjoyed working with her." - Joydip Banerjee, Fairfax, VA
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"Helen was great, my compliments..." - Seller
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"Helen Ross is bar none the best Real Estate Agent I could have asked for. She took care of me every step of the way and she helped me to get the house I wanted. This happened when there were 7 other bidders for the house. I will come back to ZipRealty because of Helen Ross. ZipRealty needs to take care of her as she takes care of her clients - with great care. Thank you." - Nikki Shin
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"I had a great agent who made the whole home buying experience easy and emotionally rewarding. She was very helpful and proactive throughout the process." - Yelena Andrianova
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"My agent worked closely with me & ensured I received exactly what I was in search of." - Frank Demming
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"Helen was awesome; she gave me excellent and well-grounded advice; she always looked out for me." - Buyer
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"Helen was fantastic! This is my first home and she graciously helped me through the entire process. She was always reachable and provided very useful advice." - Janice Friedborn
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"Helen Ross is a dedicated Real Estate Agent who takes pride in her job. Helen is a very resourceful, tactful, and energetic professional. She knows her job in and out, can provide helpful hints and navigates the outsiders through the challenging real eastate market. We are blessed that Helen could help us to make our dream of our first house to come true. Thank you Helen for having you on our side." - Viliam and Tereza
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"Over the years we (and our extended family) have had terrible experiences with realtors in both buying and selling transactions. So much so that when my husband and I decided to purchase a home we decided to represent ourselves. However when at the last minute we realized it may be more cost effective to try our luck with a realtor we found ZipRrealty and consequently Helen on line. All that I can say is that Helen single handedly restored my faith in realtors. From the word "go" she worked tirelessly to make sure our purchase experience was as easy for us as possible. She always made sure that all the i's were dotted and t's crossed, and was remarkably meticulous. She was amazing." - Buyer
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"I found Helen to be very straightforward regarding her opinion on various properties and neighborhoods. I felt that I could rely on her for an honest assessment of potential properties - she was not just looking to write a contract but to make sure I was getting the best value for my dollar." - Raymond Fischer
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"She was very helpful and patient. She really seemed to be trying to help us find a place that we wanted rather than being pushy. Plus, she is really friendly." - Buyer
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"Helen not only provided superb service, she became a good friend, as well. My husband and I weren't easy clients but Helen continually rose way above our expectations. We couldn't possibly have had a better realty experience. " - Jana Moore
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"Helen followed an issue we had with our settlement company through to resolution, almost 3 months after closing. This is truly what customer service is all about. Helen's service really defined "above and beyond the call of duty" and for that, we are extremely grateful and are recommending her to everyone we know in the market. She is a keeper. " - Buyer
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"She is an excellent agent and I have already given her name to numerous people" - Buyer
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"Helen Ross was accessible, warm, friendly, and professional. My experience with Helen was superb. I would recommend her without reservations." - Rebecca Burke
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"Helen was unbelievable. Everything went smoothly and was a wonderful experience. I will recommend Helen to every single one of my friends." - Mark Hutson
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"Helen was incredible. She is the best realtor I have ever worked with." - Buyer
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"Helen became more then a Realtor to me, she guided and supported me all the way during the process. She was like a friend who really cares. She is very professional and a hard worker. She gives a lot of attention and support. We love you Helen. " - Buyer
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"Helen was an absolute delight to work with and made our first home buying experience a breeze. She was always available when we needed her, showed us dozens of listings, sometimes all in one day. From looking at potential houses, to drafting the contract through bid and closing, she was always there to answer our questions." - Buyer
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"Helen was very patient through out our search of house. Her professional knowledge and service was impressive." - Buyer
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"We were first time home buyers purchasing a foreclosure and Helen helped us through a lot of difficulties in negotiating with the seller to comply with our lender requirements. We probably would have lost the house had it not been for her expertise and willingness to go the extra mile." - Buyer
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"Helen is great to work with and dedicated to helping her clients. She was tremendously helpful when coming from six time zones away." - Buyer
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"Helen was the best realtor I've ever worked with. She was very responsive to all my realty needs. The whole purchase process was excellent. On a rating of 1-10 being 10 the greatest; Helen Ross was a 10++! I would recomend her in a heartbeat." - Buyer
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"Helen was great!We were transferring into the NOVA area and she met me numerous times after I got out of work to look at houses.She was very knowledgeable of the area, very thoughtful of our wants and needs, and overall the number one real estate agent we have ever had.We finally found our home and she walked us through the whole process to a smooth settlement.Thank you Helen!!" -Buyer
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"Helen helped me navigate the real estate buying process easily and efficiently. She was always available to answer questions and tried to find me the best property in my price range." - Buyer
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"Mr. Bob Ross performed at his best, providing much time and energy [to the process] and information to me. Thanks to him." - Aram vanetsyan
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"With age comes wisdom, but more than that, with age comes connections with people who are as competent and well informed as you. That is certainly the case with Bob. Not only is he well-informed, but he knows a ton of people who are equally well-informed. His personal touch and grandfatherly way made us comfortable. His expertise left us impressed. We now count him among our friends and will definitely return to him whenever we need real estate guidance." - Atoundra Lawson
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"Helen was professional, hard working, available, supportive, patient. We also appreciated that Helen met us where ever we were - she was never pushy or aggressive. We will use her again and will recommend her to friends without hesitation. " - Buyer
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"Helen was great. She didn't pressure us into making offers or offering a certain price. Once we did make an offer, she worked hard with the listing agent to explain our offer and get it accepted." - Nicoletta Kennedy
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"Thank you Helen. As always, you were ready to move fast so we got the property and make a good deal. It is a pleasure working with you." - Buyer
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"Helen, thank you so very much for helping us getting our first house. We love it! Thanks for having patience with us, answering our questions and guiding us in the right direction. You were great! We cannot thank you enough." - Arelys Lopez
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"Helen shows tremendous courtesy, patience, and professionalism. She was great to work with and always made time to cater to our needs. Would definitely recommend her to friends and family." - Buyer
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"Helen was Awesome. We were buying on a short time frame and she met with us every time we asked. She took us around to about 20 houses until we found the right one. She was great during all aspects of the closing of the house and fought for what we wanted and needed. We will definitely use her again if the need arises." - john Carlsson
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"Helen did an excellent job for us. This is the third real estate transaction that she has helped us with and we highly recommend her. Her ability to work with the selling agent, home inspector, and lender made our purchase smooth. " - Buyer
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"Helen Ross is an awesome, motivated agent!!!" - Buyer
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"Our very knowledgeable and experienced agent, Helen Ross, provided exemplary service and did an outstanding job guiding my husband & me through the home-buying process. We were very impressed at the way she managed a very tight deadline without ever dropping the ball, and as first-time home buyers it was extremely reassuring to have such a dedicated agent on our side. Helen is a true professional, and her pleasant and positive attitude make her a joy to work with. Thanks to Helen, we made it to the close table and enjoyed a smooth transaction, and my husband & I are completely 100% satisfied!!" - Crystal Peevy
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"My son and I met Helen, and things clicked immediately. We felt like we were house-hunting with a friend. Helen spent time with us as if we were her only clients. She followed through with all the complications that came up and kept us informed of the progress. We hope our paths will cross again." - Buyer
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"Helen Ross was sooo helpful. One word to describe her is 'AWESOME.' I will definitely work with her again in the future."
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